i get an error if i try to generate a Graph in the CMDB. After clicking "Show Graph" a HTML Error appears:
Code: Select all
Cannot call method 'InitGraph' of undefined
TypeError: Cannot call method 'InitGraph' of undefined
at http://otrstest/otrs/index.pl?Action=AgentObjectGraph;ObjectID=5;ObjectClass=ITSMConfigItem;RelevantLinkTypes=Alternativ
eTo,Includes,DependsOn,RelevantTo,ConnectedTo;RelevantObjectClasses=undefined;RelevantObjectSubClasses=22,23,25,26,24;MaxSearchDepth
=;UsedStrength=1;;ChallengeToken=DCYNrcNQqWN7K5KbleUF2ZqvaHLoFv5B:491:44
at HTMLDocument.<anonymous> (http://otrstest/otrs-web/js/js-cache/CommonJS_4e32c58060eb11fd19a34bb0ac079291.js:1269:173)
at c (http://otrstest/otrs-web/js/js-cache/CommonJS_4e32c58060eb11fd19a34bb0ac079291.js:2:25967)
at Object.p.fireWith [as resolveWith] (http://otrstest/otrs-web/js/js-cache/CommonJS_4e32c58060eb11fd19a34bb0ac079291.js:2:26772)
at Function.x.extend.ready (http://otrstest/otrs-web/js/js-cache/CommonJS_4e32c58060eb11fd19a34bb0ac079291.js:2:3305)
at HTMLDocument.q (http://otrstest/otrs-web/js/js-cache/CommonJS_4e32c58060eb11fd19a34bb0ac079291.js:2:717)
System is : Ubuntu 13.10 with all required Modules for OTRS and KIX
OTRS 3.3.4 + ITSM
KIX 6.0.0
Thanks