Help

Moderator: crythias

New Topic

11963 topics

Page 1 of 240
- Jump to page:
1
2
3
4
5
…
240
Next

Topics

Replies

Views

Last post

EML/MSG Attachment

Last post by abelic « 17 Jul 2019, 11:56

by abelic » 17 Jul 2019, 11:56

0 Replies

3 Views

Last post by abelic
17 Jul 2019, 11:56
Restrict access to SurveyID by the group/role/agent

Last post by guarienti « 16 Jul 2019, 16:30

by guarienti » 16 Jul 2019, 16:30

0 Replies

20 Views

Last post by guarienti
16 Jul 2019, 16:30
autentication problem

Last post by principiante « 16 Jul 2019, 13:39
Replies: 1
by principiante » 16 Jul 2019, 11:13

1 Replies

26 Views

Last post by principiante
16 Jul 2019, 13:39
Tickets from other customers are not visible to customer users with another

Last post by Flippo « 15 Jul 2019, 18:00

by Flippo » 15 Jul 2019, 18:00

0 Replies

17 Views

Last post by Flippo
15 Jul 2019, 18:00
Add cc to Webform

Last post by takeno « 13 Jul 2019, 08:38
Replies: 2
by pidilandia » 03 Jul 2019, 12:58

2 Replies

68 Views

Last post by takeno
13 Jul 2019, 08:38
Editable text field in ticket zoom view

Last post by takeno « 13 Jul 2019, 07:15
Replies: 1
by AmitP » 03 Jul 2019, 11:07

1 Replies

43 Views

Last post by takeno
13 Jul 2019, 07:15
[Fixed] ITSM CMDB Internal Server Error while creating New Object

Last post by DannyJoe « 12 Jul 2019, 11:26
Replies: 1
by DannyJoe » 12 Jul 2019, 11:01

1 Replies

31 Views

Last post by DannyJoe
12 Jul 2019, 11:26
Disable "reply" button at Customer Portal

Last post by iacsvrn « 12 Jul 2019, 08:11

by iacsvrn » 12 Jul 2019, 08:11

0 Replies

33 Views

Last post by iacsvrn
12 Jul 2019, 08:11
[SOLVED] Generic Interface - Mapping for incoming request data of a dynamic field

Last post by Giulio Soleni « 11 Jul 2019, 21:38

by Giulio Soleni » 11 Jul 2019, 21:38

0 Replies

28 Views

Last post by Giulio Soleni
11 Jul 2019, 21:38
Search and sorting search results takes too long (poor performance)

Last post by MAL « 11 Jul 2019, 14:12

by MAL » 11 Jul 2019, 14:12

0 Replies

34 Views

Last post by MAL
11 Jul 2019, 14:12
Can't locate CustomerLostPassword.pm by reset password

Last post by root « 11 Jul 2019, 13:23
Replies: 5
by mah » 11 Jul 2019, 10:07

5 Replies

64 Views

Last post by root
11 Jul 2019, 13:23
Reset password request from bad email?

Last post by kropek « 11 Jul 2019, 12:35

by kropek » 11 Jul 2019, 12:35

0 Replies

32 Views

Last post by kropek
11 Jul 2019, 12:35
how to change the password of the customer of an external DB

Last post by mah « 11 Jul 2019, 12:08
Replies: 1
by mah » 11 Jul 2019, 10:23

1 Replies

36 Views

Last post by mah
11 Jul 2019, 12:08
Unable to export csv contains custom column by searching CMDB

Last post by takeno « 11 Jul 2019, 11:05

by takeno » 11 Jul 2019, 11:05

0 Replies

26 Views

Last post by takeno
11 Jul 2019, 11:05
loading options problem

Last post by root « 11 Jul 2019, 07:15
Replies: 6
by talfeldman » 08 Jul 2019, 14:50

6 Replies

100 Views

Last post by root
11 Jul 2019, 07:15
DynamicField ITSMConfigItemReference removing item

Last post by guarienti « 09 Jul 2019, 19:40
Replies: 3
by guarienti » 31 May 2019, 19:28

3 Replies

236 Views

Last post by guarienti
09 Jul 2019, 19:40
Agents answering to email are closing the ticket

Last post by fcasal « 09 Jul 2019, 16:58
Replies: 1
by balaala » 09 Jul 2019, 16:28

1 Replies

27 Views

Last post by fcasal
09 Jul 2019, 16:58
[Solved] - Troubleshooting Ticket event notifications for Agents - OTRS v6.0.19

Last post by fpleon « 09 Jul 2019, 12:49
Replies: 9
by fpleon » 07 Jul 2019, 12:28

9 Replies

112 Views

Last post by fpleon
09 Jul 2019, 12:49
Show dynamic field in Ticket Zoom Area

Last post by wurzel « 08 Jul 2019, 22:06
Replies: 1
by Lucav06 » 08 Jul 2019, 12:11

1 Replies

38 Views

Last post by wurzel
08 Jul 2019, 22:06
different customer_ID

Last post by principiante « 08 Jul 2019, 10:18

by principiante » 08 Jul 2019, 10:18

0 Replies

29 Views

Last post by principiante
08 Jul 2019, 10:18
Add new column to CustomerIDList

Last post by DannyDCx « 01 Jul 2019, 23:22

by DannyDCx » 01 Jul 2019, 23:22

0 Replies

40 Views

Last post by DannyDCx
01 Jul 2019, 23:22
Generic Agent CMD Input Gone on 5.0.35

Last post by fwesselhoft « 01 Jul 2019, 21:12
Replies: 4
by fwesselhoft » 28 Jun 2019, 20:17

4 Replies

79 Views

Last post by fwesselhoft
01 Jul 2019, 21:12
not able to see new open in ticket queue overview

Last post by AmitP « 01 Jul 2019, 09:57

by AmitP » 01 Jul 2019, 09:57

0 Replies

44 Views

Last post by AmitP
01 Jul 2019, 09:57
Email Weirdness

Last post by root « 01 Jul 2019, 06:52
Replies: 7
by Paulos » 20 Jun 2019, 21:03

7 Replies

163 Views

Last post by root
01 Jul 2019, 06:52
Reply not updated in ticket

Last post by fcasal « 28 Jun 2019, 22:19
Replies: 1
by AmitP » 28 Jun 2019, 14:43

1 Replies

53 Views

Last post by fcasal
28 Jun 2019, 22:19
Dropdown is using the first value instead of empty value

Last post by root « 27 Jun 2019, 21:24
Replies: 3
by cris12345 » 27 Jun 2019, 16:59

3 Replies

64 Views

Last post by root
27 Jun 2019, 21:24
Upgraded to 6.0.19-02 and now "Unsupported Browser Error"

Last post by tupson « 25 Jun 2019, 22:41
Replies: 2
by tupson » 25 Jun 2019, 21:14

2 Replies

89 Views

Last post by tupson
25 Jun 2019, 22:41
stat report creation help

Last post by AmitP « 25 Jun 2019, 10:35

by AmitP » 25 Jun 2019, 10:35

0 Replies

56 Views

Last post by AmitP
25 Jun 2019, 10:35
Auto assign CustomerID when creating new mail ticket

Last post by acterios « 21 Jun 2019, 14:39
Replies: 6
by acterios » 24 Apr 2019, 16:52

6 Replies

259 Views

Last post by acterios
21 Jun 2019, 14:39
Escalation through generic agent sent to specific agent and customer

Last post by root « 21 Jun 2019, 08:54
Replies: 1
by AmitP » 21 Jun 2019, 08:43

1 Replies

52 Views

Last post by root
21 Jun 2019, 08:54
Email sent to otrs mail id not adding to ticket zoom view

Last post by AmitP « 20 Jun 2019, 16:09
Replies: 3
by AmitP » 20 Jun 2019, 14:14

3 Replies

75 Views

Last post by AmitP
20 Jun 2019, 16:09
ACL - Customer List

Last post by abelic « 20 Jun 2019, 10:51
Replies: 2
by abelic » 19 Jun 2019, 12:42

2 Replies

67 Views

Last post by abelic
20 Jun 2019, 10:51
Query scaled entries

Last post by root « 18 Jun 2019, 16:21
Replies: 1
by davidferia » 18 Jun 2019, 14:40

1 Replies

392 Views

Last post by root
18 Jun 2019, 16:21
Customer backend issue after upgrade to 3.3.7

Last post by jojo « 18 Jun 2019, 14:23
Replies: 2
by netsmartnz » 09 Jun 2014, 01:10

2 Replies

412 Views

Last post by jojo
18 Jun 2019, 14:23
Simple text field in ticket view

Last post by AmitP « 18 Jun 2019, 12:58

by AmitP » 18 Jun 2019, 12:58

0 Replies

48 Views

Last post by AmitP
18 Jun 2019, 12:58
Auto change state from new to open on assigning owner

Last post by fcasal « 18 Jun 2019, 07:12
Replies: 1
by AmitP » 17 Jun 2019, 17:20

1 Replies

65 Views

Last post by fcasal
18 Jun 2019, 07:12
Change Notifications, Individual groups and dynamic fields

Last post by kiaben « 17 Jun 2019, 16:03

by kiaben » 17 Jun 2019, 16:03

0 Replies

47 Views

Last post by kiaben
17 Jun 2019, 16:03
problem with customer page

Last post by jojo « 13 Jun 2019, 17:48
Replies: 9
by Kris76 » 13 Jun 2019, 12:19

9 Replies

188 Views

Last post by jojo
13 Jun 2019, 17:48
accessing templates in reply to note

Last post by AmitP « 13 Jun 2019, 17:43

by AmitP » 13 Jun 2019, 17:43

0 Replies

55 Views

Last post by AmitP
13 Jun 2019, 17:43
Customer FAQ module not visible

Last post by lcfalke « 13 Jun 2019, 15:15

by lcfalke » 13 Jun 2019, 15:15

0 Replies

49 Views

Last post by lcfalke
13 Jun 2019, 15:15
Ticket close email notification image wanted

Last post by fcasal « 13 Jun 2019, 12:38
Replies: 2
by TeamIschler » 30 May 2019, 17:36

2 Replies

92 Views

Last post by fcasal
13 Jun 2019, 12:38
Generic Agent runs only on first matched ticket

Last post by Quantin « 12 Jun 2019, 10:25
Replies: 9
by Quantin » 16 May 2019, 10:05

9 Replies

272 Views

Last post by Quantin
12 Jun 2019, 10:25
auto send username and password to user once user created

Last post by AmitP « 12 Jun 2019, 09:52
Replies: 2
by AmitP » 11 Jun 2019, 10:08

2 Replies

90 Views

Last post by AmitP
12 Jun 2019, 09:52
Picking up wrong article in answer mail

Last post by Ballzer0 « 11 Jun 2019, 14:25
Replies: 8
by LBorek » 15 May 2019, 11:22

8 Replies

228 Views

Last post by Ballzer0
11 Jun 2019, 14:25
Permission denied after FreePBX installation

Last post by kamiltee « 11 Jun 2019, 12:46
Replies: 4
by kamiltee » 08 Jun 2019, 17:22

4 Replies

123 Views

Last post by kamiltee
11 Jun 2019, 12:46
Set responsible Workflow process

Last post by flamme2 « 10 Jun 2019, 14:19
Replies: 2
by flamme2 » 10 Jun 2019, 10:56

2 Replies

149 Views

Last post by flamme2
10 Jun 2019, 14:19
Giving permission to a particular customer to create login for other customers

Last post by AmitP « 10 Jun 2019, 08:50
Replies: 11
by AmitP » 06 Jun 2019, 09:39

11 Replies

205 Views

Last post by AmitP
10 Jun 2019, 08:50
otp on email

Last post by AmitP « 10 Jun 2019, 08:41

by AmitP » 10 Jun 2019, 08:41

0 Replies

62 Views

Last post by AmitP
10 Jun 2019, 08:41
Notification handling: Rejected

Last post by ibu58 « 10 Jun 2019, 07:02

by ibu58 » 10 Jun 2019, 07:02

0 Replies

56 Views

Last post by ibu58
10 Jun 2019, 07:02
Multiple ACLs causing issues.

Last post by RStraub « 07 Jun 2019, 11:51
Replies: 6
by gavin1234 » 22 Apr 2014, 13:28

6 Replies

470 Views

Last post by RStraub
07 Jun 2019, 11:51

New Topic

11963 topics

Page 1 of 240
- Jump to page:
1
2
3
4
5
…
240
Next

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum