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Sync department option from Active Direcotory

Last post by root « 21 Jul 2018, 14:01
Replies: 2
by michalv » 20 Jul 2018, 10:43

2 Replies

22 Views

Last post by root
21 Jul 2018, 14:01
Agent and Customer Auth using Active Directory

Last post by root « 19 Jul 2018, 11:27
Replies: 15
by jvhowell » 12 Jul 2018, 23:27

15 Replies

171 Views

Last post by root
19 Jul 2018, 11:27
OTRS Scheduler Daemon Cron: MailQueueSend with PostFix

Last post by root « 19 Jul 2018, 11:21
Replies: 2
by joanfg1986 » 16 Jul 2018, 10:07

2 Replies

54 Views

Last post by root
19 Jul 2018, 11:21
X-OTRS-Loop no longer preventing autoreply (v6)

Last post by KimmoJ « 18 Jul 2018, 10:09
Replies: 1
by KimmoJ » 17 Jul 2018, 11:54

1 Replies

28 Views

Last post by KimmoJ
18 Jul 2018, 10:09
MailQueueSend Cron Task Failing

Last post by josecito22 « 17 Jul 2018, 19:16
Replies: 1
by philbo78 » 16 Jul 2018, 08:02

1 Replies

36 Views

Last post by josecito22
17 Jul 2018, 19:16
Constant error in MailQueue

Last post by josecito22 « 17 Jul 2018, 19:12
Replies: 1
by josecito22 » 17 Jul 2018, 05:28

1 Replies

44 Views

Last post by josecito22
17 Jul 2018, 19:12
Error, updating OTRS 5 to 6

Last post by chlesmes « 17 Jul 2018, 00:38

by chlesmes » 17 Jul 2018, 00:38

0 Replies

33 Views

Last post by chlesmes
17 Jul 2018, 00:38
Upgrade 5.0.24 to 6.0.8 fail Requirement check

Last post by KimmoJ « 16 Jul 2018, 12:06
Replies: 5
by amka » 22 Jun 2018, 14:47

5 Replies

268 Views

Last post by KimmoJ
16 Jul 2018, 12:06
Restricting Agents or a Group from closing tickets

Last post by wurzel « 13 Jul 2018, 12:58
Replies: 3
by Tumo » 12 Jul 2018, 15:23

3 Replies

52 Views

Last post by wurzel
13 Jul 2018, 12:58
Default ticket owner new tickets

Last post by aperes « 12 Jul 2018, 19:58
Replies: 2
by aperes » 11 Jul 2018, 01:25

2 Replies

53 Views

Last post by aperes
12 Jul 2018, 19:58
STDIN error - No outgoing mails

Last post by josecito22 « 12 Jul 2018, 18:55

by josecito22 » 12 Jul 2018, 18:55

0 Replies

28 Views

Last post by josecito22
12 Jul 2018, 18:55
[Solved] Can't filter and sort in one of DynamicField

Last post by ebelokon « 12 Jul 2018, 17:46
Replies: 4
by ebelokon » 12 Jul 2018, 13:40

4 Replies

61 Views

Last post by ebelokon
12 Jul 2018, 17:46
[SOLVED] [OTRS5->6] ITSMIncidentProblemManagement upgrade problem

Last post by serambca « 12 Jul 2018, 16:47
Replies: 3
by okanokouji » 28 Nov 2017, 11:20

3 Replies

675 Views

Last post by serambca
12 Jul 2018, 16:47
ACL does not work when AJAX reload

Last post by nedmaj « 12 Jul 2018, 15:26
Replies: 6
by takeno » 06 Sep 2017, 18:20

6 Replies

562 Views

Last post by nedmaj
12 Jul 2018, 15:26
Upgrade 5.0.26 to 6.0.8 DBupdate step 10 issue

Last post by Volverine87 « 12 Jul 2018, 14:45

by Volverine87 » 12 Jul 2018, 14:45

0 Replies

32 Views

Last post by Volverine87
12 Jul 2018, 14:45
Upgrade 5s to 6 fails

Last post by finalbeta « 12 Jul 2018, 14:07

by finalbeta » 12 Jul 2018, 14:07

0 Replies

36 Views

Last post by finalbeta
12 Jul 2018, 14:07
Links between Config Items from different classes

Last post by wurzel « 11 Jul 2018, 08:44
Replies: 1
by gtsak » 11 Jul 2018, 08:26

1 Replies

28 Views

Last post by wurzel
11 Jul 2018, 08:44
Reply grayed out

Last post by raskall « 10 Jul 2018, 20:13
Replies: 3
by raskall » 10 Jul 2018, 10:18

3 Replies

62 Views

Last post by raskall
10 Jul 2018, 20:13
Upgrading from 5.0.22 to 6.0.1 Trouble

Last post by LXsysadmin « 10 Jul 2018, 09:02
Replies: 5
by thenodemaster » 13 Dec 2017, 00:36

5 Replies

730 Views

Last post by LXsysadmin
10 Jul 2018, 09:02
X-axis labels in statistic bargraph

Last post by DannyDCx « 09 Jul 2018, 19:54
Replies: 3
by umbertobernardi » 19 Jan 2018, 15:34

3 Replies

274 Views

Last post by DannyDCx
09 Jul 2018, 19:54
Customer users and customer companies

Last post by KimmoJ « 09 Jul 2018, 14:10

by KimmoJ » 09 Jul 2018, 14:10

0 Replies

36 Views

Last post by KimmoJ
09 Jul 2018, 14:10
"Upgrade to OTRS Business Solution Now" notification OTRS 5

Last post by KimmoJ « 09 Jul 2018, 13:51
Replies: 10
by pituca » 23 Feb 2016, 19:30

10 Replies

3437 Views

Last post by KimmoJ
09 Jul 2018, 13:51
Reports on Tickets Stats

Last post by root « 09 Jul 2018, 08:44
Replies: 3
by nemirorox » 28 Jun 2017, 14:35

3 Replies

649 Views

Last post by root
09 Jul 2018, 08:44
change/sort the order of fields being displayed in new phone/email ticket

Last post by Sayannara « 06 Jul 2018, 16:53
Replies: 12
by sids1 » 26 Oct 2016, 15:11

12 Replies

1049 Views

Last post by Sayannara
06 Jul 2018, 16:53
Dynamic Field

Last post by Sayannara « 06 Jul 2018, 15:01

by Sayannara » 06 Jul 2018, 15:01

0 Replies

34 Views

Last post by Sayannara
06 Jul 2018, 15:01
Very slow performance

Last post by Juan « 06 Jul 2018, 14:31
Replies: 11
by Juan » 31 May 2018, 12:18

11 Replies

476 Views

Last post by Juan
06 Jul 2018, 14:31
OTRS 6 / auto reply & auto reply/new ticket

Last post by StefanK « 05 Jul 2018, 18:34
Replies: 2
by StefanK » 05 Jul 2018, 10:20

2 Replies

60 Views

Last post by StefanK
05 Jul 2018, 18:34
editing database and web front syncro

Last post by root « 05 Jul 2018, 17:57
Replies: 1
by ermurenz » 05 Jul 2018, 15:58

1 Replies

39 Views

Last post by root
05 Jul 2018, 17:57
Error otrs.Console.pl TimeZone Olson Database different Version

Last post by aeg « 05 Jul 2018, 12:51
Replies: 3
by hukrause » 16 Feb 2018, 11:27

3 Replies

1027 Views

Last post by aeg
05 Jul 2018, 12:51
Error creating DateTime object.

Last post by Dethas « 04 Jul 2018, 14:15
Replies: 3
by Dethas » 03 Jul 2018, 14:57

3 Replies

70 Views

Last post by Dethas
04 Jul 2018, 14:15
OTRS6 - Attachment filename/ext affects inline vs download

Last post by reneeb « 04 Jul 2018, 08:48
Replies: 3
by e5j » 03 Jul 2018, 09:19

3 Replies

57 Views

Last post by reneeb
04 Jul 2018, 08:48
Sort new tickets: first Priority, then age

Last post by pisoir « 01 Jul 2018, 14:29
Replies: 4
by DerMatze » 31 Jan 2014, 00:07

4 Replies

470 Views

Last post by pisoir
01 Jul 2018, 14:29
[SOLVED] Change "Owner" name variable

Last post by fprior « 30 Jun 2018, 00:14
Replies: 4
by fprior » 28 Jun 2018, 17:46

4 Replies

115 Views

Last post by fprior
30 Jun 2018, 00:14
TestSimple.pm invoker for beginners

Last post by dattila « 29 Jun 2018, 11:41

by dattila » 29 Jun 2018, 11:41

0 Replies

170 Views

Last post by dattila
29 Jun 2018, 11:41
OTRS 3.1 - SSO with kerberos auth and ldap

Last post by Sayannara « 29 Jun 2018, 09:09
Replies: 10
by Romaing » 14 May 2012, 17:36

10 Replies

14333 Views

Last post by Sayannara
29 Jun 2018, 09:09
Error: OTRS Scheduler Daemon AsynchronousExecutor: Kernel::System::SysConfig-ConfigurationInvalidList()

Last post by cjw35231 « 27 Jun 2018, 15:38

by cjw35231 » 27 Jun 2018, 15:38

0 Replies

78 Views

Last post by cjw35231
27 Jun 2018, 15:38
How to update Update Customer User using RPC.pl

Last post by raydmaxeeman « 27 Jun 2018, 15:03

by raydmaxeeman » 27 Jun 2018, 15:03

0 Replies

85 Views

Last post by raydmaxeeman
27 Jun 2018, 15:03
ExternalTicketNumberRecognition

Last post by tuxtom « 27 Jun 2018, 12:18
Replies: 2
by tuxtom » 24 Jun 2018, 09:43

2 Replies

160 Views

Last post by tuxtom
27 Jun 2018, 12:18
Very slow page refresh and reload

Last post by wurzel « 27 Jun 2018, 08:00
Replies: 4
by SaumyaS » 26 Jun 2018, 07:51

4 Replies

110 Views

Last post by wurzel
27 Jun 2018, 08:00
Help on custom warning

Last post by bmichelot « 26 Jun 2018, 10:42
Replies: 3
by bmichelot » 18 Jun 2018, 11:43

3 Replies

186 Views

Last post by bmichelot
26 Jun 2018, 10:42
Failed update..

Last post by thatguy000 « 24 Jun 2018, 20:18
Replies: 4
by thatguy000 » 21 Jun 2018, 18:52

4 Replies

202 Views

Last post by thatguy000
24 Jun 2018, 20:18
creating new tickets out of notifications (not followups)

Last post by PhyrePhoX « 20 Jun 2018, 15:47

by PhyrePhoX » 20 Jun 2018, 15:47

0 Replies

213 Views

Last post by PhyrePhoX
20 Jun 2018, 15:47
OTRS_Customer_body HTML

Last post by rajsardhara « 19 Jun 2018, 17:47

by rajsardhara » 19 Jun 2018, 17:47

0 Replies

287 Views

Last post by rajsardhara
19 Jun 2018, 17:47
Owner permissions - Tickets view

Last post by Phoenix78 « 19 Jun 2018, 13:52

by Phoenix78 » 19 Jun 2018, 13:52

0 Replies

262 Views

Last post by Phoenix78
19 Jun 2018, 13:52
Route tickets by services

Last post by fcasal « 17 Jun 2018, 09:10
Replies: 1
by ruzzetto » 14 Jun 2018, 12:36

1 Replies

263 Views

Last post by fcasal
17 Jun 2018, 09:10
[SOLVED] Dynamic filed database filled with customers

Last post by Sayannara « 15 Jun 2018, 12:54
Replies: 6
by Sayannara » 14 Jun 2018, 16:43

6 Replies

325 Views

Last post by Sayannara
15 Jun 2018, 12:54
[SOLVED] Permissions on Dashboard view

Last post by Phoenix78 « 15 Jun 2018, 09:08
Replies: 2
by Phoenix78 » 14 Jun 2018, 10:20

2 Replies

234 Views

Last post by Phoenix78
15 Jun 2018, 09:08
OTRS isue with SMTPTLS and Exchange 2007

Last post by amdkryn « 14 Jun 2018, 14:25
Replies: 1
by amdkryn » 11 Jun 2018, 16:07

1 Replies

315 Views

Last post by amdkryn
14 Jun 2018, 14:25
Generic Agent subject handling?

Last post by alexus « 13 Jun 2018, 22:24
Replies: 16
by hkais » 30 May 2018, 18:01

16 Replies

648 Views

Last post by alexus
13 Jun 2018, 22:24
Unable to set multiselect values from Postmaster filter

Last post by reneeb « 13 Jun 2018, 16:07
Replies: 1
by DavidB » 13 Jun 2018, 14:44

1 Replies

243 Views

Last post by reneeb
13 Jun 2018, 16:07

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