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DBUpdate-to-6-pl fails.

Last post by janjoh « 31 May 2020, 10:12
Replies: 5
by janjoh » 16 Feb 2018, 14:29

5 Replies

1341 Views

Last post by janjoh
31 May 2020, 10:12
NTLM Authentication in OTRS 6 (.0.25) on Apache 2.4 (.33) under Linux

Last post by wurzel « 28 May 2020, 16:26
Replies: 1
by miharix » 28 May 2020, 14:36

1 Replies

31 Views

Last post by wurzel
28 May 2020, 16:26
Email reply without quote

Last post by wurzel « 28 May 2020, 16:25
Replies: 9
by apolloit » 27 May 2020, 13:48

9 Replies

76 Views

Last post by wurzel
28 May 2020, 16:25
Multiple same dynamic fields in ticket/process

Last post by skullz « 28 May 2020, 15:50
Replies: 6
by dariomtc » 28 May 2020, 12:07

6 Replies

55 Views

Last post by skullz
28 May 2020, 15:50
Open Hyperlink in new Browser tab

Last post by apolloit « 28 May 2020, 15:30
Replies: 1
by apolloit » 28 May 2020, 14:58

1 Replies

22 Views

Last post by apolloit
28 May 2020, 15:30
Create Article in perl (otrs6)

Last post by root « 27 May 2020, 11:24
Replies: 5
by steeman » 24 Mar 2020, 11:44

5 Replies

82 Views

Last post by root
27 May 2020, 11:24
List all customers in "Customer User Administration"

Last post by apolloit « 26 May 2020, 10:29
Replies: 5
by apolloit » 22 May 2020, 12:27

5 Replies

92 Views

Last post by apolloit
26 May 2020, 10:29
Permission issue

Last post by badaboom « 25 May 2020, 20:20
Replies: 4
by badaboom » 25 May 2020, 18:17

4 Replies

48 Views

Last post by badaboom
25 May 2020, 20:20
limit visibility Tickets to operators based Service

Last post by serena « 25 May 2020, 10:35
Replies: 2
by serena » 02 Dec 2019, 18:28

2 Replies

249 Views

Last post by serena
25 May 2020, 10:35
Statistics Report - "Contract" column?

Last post by root « 22 May 2020, 18:30
Replies: 1
by AMasini » 22 May 2020, 15:16

1 Replies

42 Views

Last post by root
22 May 2020, 18:30
OTRS 6 does not send emails

Last post by simonh « 21 May 2020, 13:19
Replies: 6
by simonh » 21 May 2020, 09:03

6 Replies

84 Views

Last post by simonh
21 May 2020, 13:19
recorded dialog inputs not able to view in process ticket

Last post by skullz « 20 May 2020, 21:38
Replies: 8
by ashwinigore » 06 May 2020, 06:25

8 Replies

165 Views

Last post by skullz
20 May 2020, 21:38
How add field to Add Customer window?

Last post by wurzel « 20 May 2020, 16:26
Replies: 1
by AMasini » 20 May 2020, 14:46

1 Replies

37 Views

Last post by wurzel
20 May 2020, 16:26
Assigning Dynamic Fileds to a Queue

Last post by root « 20 May 2020, 16:09
Replies: 1
by testuser17 » 20 May 2020, 10:26

1 Replies

45 Views

Last post by root
20 May 2020, 16:09
Attaching file Web Service delays even 5 hours

Last post by jojo « 20 May 2020, 15:24
Replies: 8
by drodralv » 19 May 2020, 16:47

8 Replies

70 Views

Last post by jojo
20 May 2020, 15:24
Fetch IMAP mail interval

Last post by zzz « 19 May 2020, 16:16
Replies: 15
by Maayan » 22 Oct 2015, 18:07

15 Replies

10933 Views

Last post by zzz
19 May 2020, 16:16
Increase width of ticket checklist label

Last post by zzz « 18 May 2020, 15:11
Replies: 4
by sgshp » 06 May 2020, 14:30

4 Replies

105 Views

Last post by zzz
18 May 2020, 15:11
Upgrading from 3.0.11 to 6.0.27 loses all data

Last post by jojo « 17 May 2020, 18:46
Replies: 4
by sedlacek » 17 May 2020, 14:37

4 Replies

78 Views

Last post by jojo
17 May 2020, 18:46
Hide Dynamic Field before select Queue

Last post by zzz « 15 May 2020, 12:20
Replies: 5
by Lucav06 » 07 Jan 2019, 12:34

5 Replies

1080 Views

Last post by zzz
15 May 2020, 12:20
Adding Dynamic field to Customer Admin

Last post by apolloit « 15 May 2020, 09:55
Replies: 5
by apolloit » 13 May 2020, 23:46

5 Replies

131 Views

Last post by apolloit
15 May 2020, 09:55
Change OTRS attachments store path.

Last post by jojo « 15 May 2020, 00:06
Replies: 6
by vasanthsherly » 22 Feb 2019, 09:56

6 Replies

417 Views

Last post by jojo
15 May 2020, 00:06
Set ticketObject variable to other independent variable?

Last post by crynof « 14 May 2020, 20:30

by crynof » 14 May 2020, 20:30

0 Replies

89 Views

Last post by crynof
14 May 2020, 20:30
Note dynamic field to trigger email notification to queue

Last post by jroske77 « 14 May 2020, 17:11
Replies: 12
by jroske77 » 12 May 2020, 19:16

12 Replies

212 Views

Last post by jroske77
14 May 2020, 17:11
OTRS 6.0.27 broken build, cannot find Moo perl module

Last post by maro584 « 13 May 2020, 08:56
Replies: 20
by jbaptiste » 28 Mar 2020, 00:20

20 Replies

3014 Views

Last post by maro584
13 May 2020, 08:56
DBUpdate-to-6.pl: utf8 "\xE1" does not map to Unicode at /opt/otrs/Kernel/System/Main.pm line 340, <$FH> chunk 1

Last post by tentacle « 13 May 2020, 02:51
Replies: 10
by brunocampos87 » 02 Feb 2018, 15:31

10 Replies

1852 Views

Last post by tentacle
13 May 2020, 02:51
ITSM Import with field being Required

Last post by root « 12 May 2020, 19:30
Replies: 1
by ceaston » 12 May 2020, 19:00

1 Replies

50 Views

Last post by root
12 May 2020, 19:30
Phone new screen, hide Dynamic fields except for one group

Last post by wurzel « 12 May 2020, 08:30
Replies: 2
by drodralv » 11 May 2020, 12:05

2 Replies

71 Views

Last post by wurzel
12 May 2020, 08:30
Allow customer read only to all tickets in queue

Last post by dsekelybrs « 08 May 2020, 19:39
Replies: 1
by dsekelybrs » 07 May 2020, 17:28

1 Replies

78 Views

Last post by dsekelybrs
08 May 2020, 19:39
Move all mails from a list to junk folder

Last post by eXRadikal « 08 May 2020, 18:53
Replies: 3
by eXRadikal » 27 Apr 2020, 18:01

3 Replies

117 Views

Last post by eXRadikal
08 May 2020, 18:53
how to approve Change in ITSM

Last post by ashwinigore « 08 May 2020, 15:15
Replies: 8
by ashwinigore » 05 May 2020, 07:33

8 Replies

161 Views

Last post by ashwinigore
08 May 2020, 15:15
Article move

Last post by gawkla « 08 May 2020, 11:02
Replies: 5
by gawkla » 05 May 2020, 00:39

5 Replies

131 Views

Last post by gawkla
08 May 2020, 11:02
OTRS-CGI-44 - What does it mean !?

Last post by zzz « 07 May 2020, 14:10
Replies: 1
by annagawin » 07 May 2020, 14:04

1 Replies

62 Views

Last post by zzz
07 May 2020, 14:10
Possibility to delete "Merge" from agent ticket zoom

Last post by zzz « 07 May 2020, 12:19
Replies: 1
by annagawin » 07 May 2020, 12:17

1 Replies

52 Views

Last post by zzz
07 May 2020, 12:19
Can't sort CIs by name in Customer Information Centre.

Last post by daveybops « 07 May 2020, 10:51
Replies: 1
by daveybops » 04 May 2020, 18:54

1 Replies

73 Views

Last post by daveybops
07 May 2020, 10:51
ITSM CMDB Import Issues

Last post by ceaston « 07 May 2020, 00:05
Replies: 4
by ceaston » 06 May 2020, 21:02

4 Replies

91 Views

Last post by ceaston
07 May 2020, 00:05
Assing tasks (via Ticket) to agents

Last post by skullz « 06 May 2020, 22:35
Replies: 4
by GabrielV » 04 May 2020, 22:06

4 Replies

102 Views

Last post by skullz
06 May 2020, 22:35
Article internal email in slave tickets

Last post by drodralv « 06 May 2020, 12:17
Replies: 1
by drodralv » 06 May 2020, 12:15

1 Replies

52 Views

Last post by drodralv
06 May 2020, 12:17
Enable warning popup before submitting form?

Last post by wurzel « 05 May 2020, 22:22
Replies: 5
by crynof » 05 May 2020, 19:26

5 Replies

104 Views

Last post by wurzel
05 May 2020, 22:22
OTRS Capacity planning

Last post by ashwinigore « 05 May 2020, 10:23

by ashwinigore » 05 May 2020, 10:23

0 Replies

76 Views

Last post by ashwinigore
05 May 2020, 10:23
error in log file

Last post by lukbec « 04 May 2020, 13:41
Replies: 2
by lukbec » 04 May 2020, 12:56

2 Replies

122 Views

Last post by lukbec
04 May 2020, 13:41
AgentTicketHistory

Last post by zzz « 04 May 2020, 12:54
Replies: 3
by lukbec » 04 May 2020, 12:16

3 Replies

101 Views

Last post by zzz
04 May 2020, 12:54
How to configure SSO correctly in Config.pm

Last post by root « 04 May 2020, 09:48
Replies: 4
by sommer106 » 30 Apr 2020, 16:16

4 Replies

134 Views

Last post by root
04 May 2020, 09:48
Create ticket via command line

Last post by davidkrotil « 03 May 2020, 21:55

by davidkrotil » 03 May 2020, 21:55

0 Replies

100 Views

Last post by davidkrotil
03 May 2020, 21:55
Ticket email notification in AgentTicketZoom view

Last post by skullz « 01 May 2020, 19:20
Replies: 6
by rjbgaspar » 29 Apr 2020, 09:41

6 Replies

152 Views

Last post by skullz
01 May 2020, 19:20
OTRS 8

Last post by root « 30 Apr 2020, 20:11
Replies: 2
by hamzajs9500 » 30 Apr 2020, 16:00

2 Replies

99 Views

Last post by root
30 Apr 2020, 20:11
Custom Template

Last post by zzz « 30 Apr 2020, 12:23
Replies: 9
by mabullo » 29 Apr 2020, 09:49

9 Replies

180 Views

Last post by zzz
30 Apr 2020, 12:23
automatically close ticket

Last post by steeman « 30 Apr 2020, 11:25
Replies: 5
by steeman » 22 Apr 2020, 11:08

5 Replies

146 Views

Last post by steeman
30 Apr 2020, 11:25
[Solved] OTRS 6 and Windows AD 2019

Last post by crythias « 29 Apr 2020, 21:41
Replies: 4
by cmadiam82 » 28 Apr 2020, 04:26

4 Replies

167 Views

Last post by crythias
29 Apr 2020, 21:41
Password-reset for customer-users

Last post by root « 29 Apr 2020, 12:45
Replies: 3
by mwilhelmi » 16 Apr 2020, 13:50

3 Replies

107 Views

Last post by root
29 Apr 2020, 12:45
Error log

Last post by jroske77 « 28 Apr 2020, 21:23
Replies: 4
by ruzzetto » 18 Sep 2018, 12:42

4 Replies

575 Views

Last post by jroske77
28 Apr 2020, 21:23

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