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Migrate otrs 5 to 6

Last post by spinaldf « 10 Aug 2020, 16:45
Replies: 6
by spinaldf » 10 Aug 2020, 15:23

6 Replies

64 Views

Last post by spinaldf
10 Aug 2020, 16:45
error on bin/otrs.Console.pl Admin::Package::UpgradeAll

Last post by steeman « 09 Aug 2020, 16:49
Replies: 2
by steeman » 05 Aug 2020, 08:52

2 Replies

62 Views

Last post by steeman
09 Aug 2020, 16:49
OTRS 6.0.29: OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

Last post by salbanese « 08 Aug 2020, 17:38
Replies: 2
by nscblauensteiner » 24 Jul 2020, 12:43

2 Replies

262 Views

Last post by salbanese
08 Aug 2020, 17:38
Field with autocomplete user information

Last post by Istepo « 07 Aug 2020, 20:01
Replies: 4
by Istepo » 05 Aug 2020, 20:47

4 Replies

95 Views

Last post by Istepo
07 Aug 2020, 20:01
Article subject will be empty if the subject contains only the ticket hook!

Last post by GnaXi « 05 Aug 2020, 13:45
Replies: 2
by GnaXi » 05 Aug 2020, 11:37

2 Replies

59 Views

Last post by GnaXi
05 Aug 2020, 13:45
502 proxy error

Last post by jojo « 04 Aug 2020, 10:18
Replies: 1
by hssandy » 04 Aug 2020, 09:08

1 Replies

43 Views

Last post by jojo
04 Aug 2020, 10:18
Perl Modules

Last post by manoj99 « 03 Aug 2020, 23:07
Replies: 3
by manoj99 » 30 Jul 2020, 17:16

3 Replies

116 Views

Last post by manoj99
03 Aug 2020, 23:07
CC for new tickets from Portal

Last post by root « 03 Aug 2020, 13:17
Replies: 1
by miquelangeld » 03 Aug 2020, 12:47

1 Replies

42 Views

Last post by root
03 Aug 2020, 13:17
Disable new ticket from Email

Last post by miquelangeld « 03 Aug 2020, 12:43
Replies: 2
by miquelangeld » 03 Aug 2020, 11:18

2 Replies

44 Views

Last post by miquelangeld
03 Aug 2020, 12:43
Customerdata -> Ticket Dynamic Fields via GenericAgent

Last post by MisterShelby « 01 Aug 2020, 09:06
Replies: 3
by PhyrePhoX » 25 Jan 2018, 10:44

3 Replies

925 Views

Last post by MisterShelby
01 Aug 2020, 09:06
Filter queue-based ticket type

Last post by alexus « 31 Jul 2020, 16:19
Replies: 4
by dfoliveira » 27 Jul 2020, 05:35

4 Replies

135 Views

Last post by alexus
31 Jul 2020, 16:19
OTRS 6: Making Dynamic Fields show up in Ticket Overview and Ticket Search

Last post by skullz « 29 Jul 2020, 17:04
Replies: 12
by DBar » 23 Jul 2020, 14:55

12 Replies

220 Views

Last post by skullz
29 Jul 2020, 17:04
OTRS does not send Emails

Last post by dsepeur « 29 Jul 2020, 12:33
Replies: 3
by dsepeur » 29 Jul 2020, 11:01

3 Replies

80 Views

Last post by dsepeur
29 Jul 2020, 12:33
OTRS 6: Making more rows show up in the Customer User Management table

Last post by DBar « 28 Jul 2020, 15:21

by DBar » 28 Jul 2020, 15:21

0 Replies

257 Views

Last post by DBar
28 Jul 2020, 15:21
Problems with Admin module

Last post by preacher « 27 Jul 2020, 07:24
Replies: 1
by preacher » 26 Jul 2020, 23:51

1 Replies

63 Views

Last post by preacher
27 Jul 2020, 07:24
How do I enable customer.pl?

Last post by jojo « 26 Jul 2020, 21:41
Replies: 3
by Mishuri » 26 Jul 2020, 20:17

3 Replies

79 Views

Last post by jojo
26 Jul 2020, 21:41
Multiple tickets from same mail address

Last post by skullz « 25 Jul 2020, 02:57
Replies: 3
by lltarget » 24 Jul 2020, 11:01

3 Replies

116 Views

Last post by skullz
25 Jul 2020, 02:57
Problem with the login - Session has timed out. Please log in again

Last post by skullz « 24 Jul 2020, 14:15
Replies: 1
by PetrofSkyLine » 24 Jul 2020, 08:37

1 Replies

58 Views

Last post by skullz
24 Jul 2020, 14:15
NameChange

Last post by root « 24 Jul 2020, 14:01
Replies: 3
by SirGawain » 23 Jul 2020, 12:49

3 Replies

72 Views

Last post by root
24 Jul 2020, 14:01
OTRS 6: Mail problems

Last post by mgoeppl « 23 Jul 2020, 13:43
Replies: 3
by mgoeppl » 23 Jul 2020, 11:27

3 Replies

73 Views

Last post by mgoeppl
23 Jul 2020, 13:43
OTRS 6: Adding columns to the Customer User Management table

Last post by DBar « 23 Jul 2020, 11:15
Replies: 2
by DBar » 23 Jul 2020, 08:40

2 Replies

63 Views

Last post by DBar
23 Jul 2020, 11:15
CustomerGroupSupportis disabled but still running

Last post by skullz « 22 Jul 2020, 16:30
Replies: 1
by hbcaspa » 22 Jul 2020, 13:53

1 Replies

65 Views

Last post by skullz
22 Jul 2020, 16:30
Steps to configure survey on ticket close for only one queue?

Last post by CallCenteroursouring « 21 Jul 2020, 16:08
Replies: 5
by z1001z » 26 Mar 2019, 15:53

5 Replies

969 Views

Last post by CallCenteroursouring
21 Jul 2020, 16:08
Capturing the "resolved" state for reports

Last post by skullz « 15 Jul 2020, 18:10
Replies: 1
by ccarson » 15 Jul 2020, 15:15

1 Replies

73 Views

Last post by skullz
15 Jul 2020, 18:10
OTRS 6: MailAccountFetch not delivering tickets

Last post by skullz « 15 Jul 2020, 01:44
Replies: 1
by elio » 13 Jul 2020, 13:17

1 Replies

74 Views

Last post by skullz
15 Jul 2020, 01:44
Sending logs/mail when connection to DB will be down

Last post by zzz « 13 Jul 2020, 16:23
Replies: 2
by maro584 » 13 Jul 2020, 16:19

2 Replies

70 Views

Last post by zzz
13 Jul 2020, 16:23
Creating ticket in a ticket

Last post by maro584 « 13 Jul 2020, 16:06
Replies: 7
by maro584 » 01 Jul 2020, 12:40

7 Replies

175 Views

Last post by maro584
13 Jul 2020, 16:06
Polish language plugin

Last post by zzz « 13 Jul 2020, 12:30
Replies: 2
by FredFlintstone » 13 Jul 2020, 12:19

2 Replies

61 Views

Last post by zzz
13 Jul 2020, 12:30
Updating from OTRS 6.0.10 to OTRS 6.0.28

Last post by zzz « 10 Jul 2020, 15:25
Replies: 4
by MarcusLanvers » 10 Jul 2020, 10:11

4 Replies

144 Views

Last post by zzz
10 Jul 2020, 15:25
Unable to add Customer - Ubuntu 20.04 LTS, fresh install

Last post by zzz « 09 Jul 2020, 14:11
Replies: 8
by Snowmanko » 07 Jul 2020, 10:43

8 Replies

189 Views

Last post by zzz
09 Jul 2020, 14:11
LDAP Authentication fails after patching with YUM

Last post by jshakal « 08 Jul 2020, 18:03
Replies: 4
by root » 04 Jun 2020, 05:41

4 Replies

412 Views

Last post by jshakal
08 Jul 2020, 18:03
Microsoft 365 moving to OpenId/OAuth2

Last post by duich « 08 Jul 2020, 15:56
Replies: 3
by nltui » 12 Jun 2020, 23:43

3 Replies

207 Views

Last post by duich
08 Jul 2020, 15:56
Can't access OTRS webservice [SOLVED]

Last post by valowl « 08 Jul 2020, 11:50
Replies: 3
by valowl » 03 Jul 2020, 09:59

3 Replies

114 Views

Last post by valowl
08 Jul 2020, 11:50
OTRS 5.0.22 UNABLE TO SEND EMAIL

Last post by lmartinez « 08 Jul 2020, 03:57
Replies: 5
by lmartinez » 07 Jul 2020, 09:53

5 Replies

99 Views

Last post by lmartinez
08 Jul 2020, 03:57
OTRS 6: locking ticket without rw permission

Last post by tamassallai « 07 Jul 2020, 13:54
Replies: 4
by tamassallai » 07 Jul 2020, 10:58

4 Replies

105 Views

Last post by tamassallai
07 Jul 2020, 13:54
Error When Generating Statistics

Last post by roderickal96 « 06 Jul 2020, 21:36
Replies: 3
by roderickal96 » 01 Jul 2020, 21:29

3 Replies

135 Views

Last post by roderickal96
06 Jul 2020, 21:36
TicketFreeText additional fields

Last post by gawkla « 06 Jul 2020, 09:40

by gawkla » 06 Jul 2020, 09:40

0 Replies

285 Views

Last post by gawkla
06 Jul 2020, 09:40
Process notifications

Last post by SilP « 04 Jul 2020, 04:31
Replies: 3
by tomS » 31 May 2019, 09:27

3 Replies

337 Views

Last post by SilP
04 Jul 2020, 04:31
Integrating Zabbix with OTRS

Last post by zzz « 03 Jul 2020, 13:33
Replies: 3
by Jarne » 03 Jul 2020, 10:21

3 Replies

121 Views

Last post by zzz
03 Jul 2020, 13:33
How do I make myself admin?

Last post by skullz « 03 Jul 2020, 07:21
Replies: 1
by mh12 » 02 Jul 2020, 07:47

1 Replies

84 Views

Last post by skullz
03 Jul 2020, 07:21
Change content of send e-mails

Last post by espresso « 02 Jul 2020, 09:18

by espresso » 02 Jul 2020, 09:18

0 Replies

296 Views

Last post by espresso
02 Jul 2020, 09:18
Issue after update from V3>V4>V5>V6 CustomerUserGeneric.pm

Last post by alfl « 01 Jul 2020, 13:16
Replies: 4
by alfl » 01 Jul 2020, 12:15

4 Replies

101 Views

Last post by alfl
01 Jul 2020, 13:16
Issue from the generatedashboardstats job

Last post by skullz « 01 Jul 2020, 12:51
Replies: 1
by RTPalmer » 30 Jun 2020, 12:52

1 Replies

77 Views

Last post by skullz
01 Jul 2020, 12:51
How to allow a user group access to specific admin functions?

Last post by skullz « 01 Jul 2020, 12:46
Replies: 2
by hkais » 01 Jul 2020, 08:14

2 Replies

91 Views

Last post by skullz
01 Jul 2020, 12:46
When did "Reports" become unavailable?

Last post by roderickal96 « 30 Jun 2020, 19:55
Replies: 16
by roderickal96 » 25 Jun 2020, 20:05

16 Replies

394 Views

Last post by roderickal96
30 Jun 2020, 19:55
Certain statistic reports not responsive

Last post by apolloit « 27 Jun 2020, 16:59

by apolloit » 27 Jun 2020, 16:59

0 Replies

324 Views

Last post by apolloit
27 Jun 2020, 16:59
Automatically setting the responsible owner

Last post by zzz « 25 Jun 2020, 19:39
Replies: 7
by apolloit » 25 Jun 2020, 14:23

7 Replies

185 Views

Last post by zzz
25 Jun 2020, 19:39
Toolbar Icons Separator?

Last post by apolloit « 25 Jun 2020, 18:11

by apolloit » 25 Jun 2020, 18:11

0 Replies

260 Views

Last post by apolloit
25 Jun 2020, 18:11
Issues With POP3 Retrieval

Last post by sprecha « 22 Jun 2020, 15:23

by sprecha » 22 Jun 2020, 15:23

0 Replies

331 Views

Last post by sprecha
22 Jun 2020, 15:23
Can't locate Moo.pm in @INC

Last post by skullz « 21 Jun 2020, 14:31
Replies: 9
by VET » 19 Jun 2020, 15:59

9 Replies

337 Views

Last post by skullz
21 Jun 2020, 14:31

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