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98 Topics

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Last post Re: DynamicFieldRemoteDB Cons…
by nedmaj View the latest post
07 Aug 2017, 15:23

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Perl Developer Links

Last post by fvictorio « 04 Aug 2016, 14:05
Replies: 2
by Alexander Halle » 07 Nov 2011, 17:55

2 Replies

18138 Views

Last post by fvictorio
04 Aug 2016, 14:05

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Threads and SchedulerCronTaskManager.

Last post by edi « 05 Nov 2019, 15:31
Replies: 1
by edi » 28 Oct 2019, 13:51

1 Replies

105 Views

Last post by edi
05 Nov 2019, 15:31
OTRS 6.0.18 extract attachment from otrs database and save to local filesystem

Last post by root « 02 Nov 2019, 15:54
Replies: 1
by prabhudeva » 02 Nov 2019, 15:33

1 Replies

60 Views

Last post by root
02 Nov 2019, 15:54
OTRS 6 increamental backup and restore

Last post by root « 31 Oct 2019, 13:17
Replies: 1
by glpujari » 31 Oct 2019, 12:56

1 Replies

52 Views

Last post by root
31 Oct 2019, 13:17
OTRS SOAP responses in PHP SoapClient

Last post by BenI « 30 Oct 2019, 11:36
Replies: 32
by lerik » 25 Oct 2011, 11:32

32 Replies

24451 Views

Last post by BenI
30 Oct 2019, 11:36
Customization of ckeditor toolbar

Last post by gorico « 25 Oct 2019, 16:03

by gorico » 25 Oct 2019, 16:03

0 Replies

45 Views

Last post by gorico
25 Oct 2019, 16:03
Ticket reopened by followup from copied person

Last post by root « 25 Oct 2019, 13:24
Replies: 2
by flippertom » 24 Oct 2019, 13:23

2 Replies

74 Views

Last post by root
25 Oct 2019, 13:24
ITSM - DynamicFieldITSMConfigItem vs. Notification

Last post by picsu1977 « 09 Oct 2019, 19:04
Replies: 9
by picsu1977 » 06 Aug 2019, 17:21

9 Replies

598 Views

Last post by picsu1977
09 Oct 2019, 19:04
Ho I can add key to existing config option?

Last post by zzz « 06 Sep 2019, 18:23
Replies: 5
by kmx » 09 Feb 2017, 07:40

5 Replies

1512 Views

Last post by zzz
06 Sep 2019, 18:23
Add article to template

Last post by jojo « 04 Sep 2019, 22:17
Replies: 5
by vancowboy » 04 Sep 2019, 18:20

5 Replies

184 Views

Last post by jojo
04 Sep 2019, 22:17
Customize new ticket to customers form?

Last post by camilonavarrete « 30 Aug 2019, 22:00
Replies: 2
by camilonavarrete » 30 Aug 2019, 21:00

2 Replies

120 Views

Last post by camilonavarrete
30 Aug 2019, 22:00
ArticleSend using GenericInterface REST in OTRS 6 in JAVA

Last post by sshenoy « 26 Aug 2019, 10:16
Replies: 4
by sshenoy » 21 Aug 2019, 12:37

4 Replies

191 Views

Last post by sshenoy
26 Aug 2019, 10:16
Creating new dropdown field at Customer Portal

Last post by root « 22 Aug 2019, 15:27
Replies: 1
by samerelk » 22 Aug 2019, 14:03

1 Replies

102 Views

Last post by root
22 Aug 2019, 15:27
ticket create problem

Last post by sherni21 « 19 Aug 2019, 09:49
Replies: 4
by sherni21 » 13 Aug 2019, 09:11

4 Replies

202 Views

Last post by sherni21
19 Aug 2019, 09:49
add owner name in note on owner change

Last post by edi « 06 Aug 2019, 08:32
Replies: 2
by Jason77 » 08 Jul 2019, 14:49

2 Replies

145 Views

Last post by edi
06 Aug 2019, 08:32
how to move activity to another in Process Management

Last post by root « 30 Jul 2019, 12:05
Replies: 4
by ehabmekha » 08 Jul 2019, 10:49

4 Replies

218 Views

Last post by root
30 Jul 2019, 12:05
SOAP Create Article on a Ticket - Request sample Please?

Last post by sshenoy « 30 Jul 2019, 07:48
Replies: 4
by sshenoy » 25 Jul 2019, 11:32

4 Replies

261 Views

Last post by sshenoy
30 Jul 2019, 07:48
Generic Agent Custom module

Last post by skullz « 18 Jul 2019, 08:11
Replies: 1
by lis9 » 15 Jul 2019, 11:06

1 Replies

162 Views

Last post by skullz
18 Jul 2019, 08:11
Workorder lock agent

Last post by kkgigiioo « 16 Jul 2019, 09:38

by kkgigiioo » 16 Jul 2019, 09:38

0 Replies

337 Views

Last post by kkgigiioo
16 Jul 2019, 09:38
Creating Ticket using Reset Api Generic Interface

Last post by jojo « 15 Jul 2019, 08:35
Replies: 7
by supriya » 10 Jul 2019, 11:05

7 Replies

311 Views

Last post by jojo
15 Jul 2019, 08:35
Types vs. Services

Last post by wurzel « 09 Jul 2019, 19:39
Replies: 3
by Jason77 » 08 Jul 2019, 13:19

3 Replies

159 Views

Last post by wurzel
09 Jul 2019, 19:39
[SOLVED] Search Config Item By XML Data Using API

Last post by skullz « 05 Jul 2019, 16:06
Replies: 1
by skullz » 05 Jul 2019, 15:21

1 Replies

123 Views

Last post by skullz
05 Jul 2019, 16:06
How to get the auth login properties

Last post by jojo « 26 Jun 2019, 11:03
Replies: 3
by supriya » 26 Jun 2019, 06:43

3 Replies

292 Views

Last post by jojo
26 Jun 2019, 11:03
customer view customization

Last post by Gama « 18 Jun 2019, 23:21

by Gama » 18 Jun 2019, 23:21

0 Replies

244 Views

Last post by Gama
18 Jun 2019, 23:21
How to get ResponsibleID and declare them right

Last post by RStraub « 24 May 2019, 14:53
Replies: 3
by Nuri » 17 May 2019, 11:23

3 Replies

292 Views

Last post by RStraub
24 May 2019, 14:53
Rest Create Ticket - Request sample Please?

Last post by Amukinado « 21 May 2019, 17:20
Replies: 1
by Amukinado » 21 May 2019, 12:43

1 Replies

213 Views

Last post by Amukinado
21 May 2019, 17:20
OTRS 5 and transaction?

Last post by jojo « 21 May 2019, 09:34
Replies: 1
by edi » 21 May 2019, 09:07

1 Replies

129 Views

Last post by jojo
21 May 2019, 09:34
Changing activity dialogs at process-runtime

Last post by root « 20 May 2019, 16:30
Replies: 2
by Nuri » 14 May 2019, 10:10

2 Replies

193 Views

Last post by root
20 May 2019, 16:30
[SOLVED] Help to configure development environment in otrs 6.0.15

Last post by joshvis « 16 May 2019, 18:21
Replies: 2
by joshvis » 09 May 2019, 16:13

2 Replies

240 Views

Last post by joshvis
16 May 2019, 18:21
Add Responsible Field to AgentTicketMove

Last post by root « 10 May 2019, 17:15
Replies: 4
by bwesaala » 19 Sep 2012, 11:44

4 Replies

985 Views

Last post by root
10 May 2019, 17:15
Email routing based on ticket type

Last post by edi « 16 Apr 2019, 16:10
Replies: 4
by flippertom » 16 Apr 2019, 06:51

4 Replies

302 Views

Last post by edi
16 Apr 2019, 16:10
Dynamic Fields

Last post by Ytigiev « 16 Apr 2019, 07:10
Replies: 19
by Ytigiev » 28 Mar 2019, 13:10

19 Replies

773 Views

Last post by Ytigiev
16 Apr 2019, 07:10
ACL for DropDown

Last post by Ytigiev « 15 Apr 2019, 20:50
Replies: 2
by Ytigiev » 15 Apr 2019, 15:31

2 Replies

193 Views

Last post by Ytigiev
15 Apr 2019, 20:50
A nested dropdown menu implementation. Parially implemented

Last post by Ytigiev « 09 Apr 2019, 12:53

by Ytigiev » 09 Apr 2019, 12:53

0 Replies

191 Views

Last post by Ytigiev
09 Apr 2019, 12:53
6.0.11 CE / SOAP API changes?

Last post by tocnaza « 09 Apr 2019, 08:57
Replies: 6
by artgrohe » 16 Oct 2018, 15:37

6 Replies

6405 Views

Last post by tocnaza
09 Apr 2019, 08:57
customer services show

Last post by kkgigiioo « 29 Mar 2019, 16:17

by kkgigiioo » 29 Mar 2019, 16:17

0 Replies

206 Views

Last post by kkgigiioo
29 Mar 2019, 16:17
GraphQL <=>OTRS

Last post by AlexSuslov « 29 Mar 2019, 15:02

by AlexSuslov » 29 Mar 2019, 15:02

0 Replies

220 Views

Last post by AlexSuslov
29 Mar 2019, 15:02
Creating my own action for tickets

Last post by edi « 25 Mar 2019, 15:14

by edi » 25 Mar 2019, 15:14

0 Replies

197 Views

Last post by edi
25 Mar 2019, 15:14
Customer Grouping

Last post by sansflance « 15 Mar 2019, 11:44
Replies: 2
by sansflance » 25 Feb 2019, 17:06

2 Replies

282 Views

Last post by sansflance
15 Mar 2019, 11:44
Hide Field in Ticket (Output Filter)

Last post by reneeb « 14 Mar 2019, 10:38
Replies: 5
by miramar » 07 Oct 2012, 22:00

5 Replies

1029 Views

Last post by reneeb
14 Mar 2019, 10:38
Multiline sercive catalog comment

Last post by kkgigiioo « 11 Mar 2019, 10:55
Replies: 2
by kkgigiioo » 06 Mar 2019, 11:04

2 Replies

247 Views

Last post by kkgigiioo
11 Mar 2019, 10:55
How to remove otrs from URL

Last post by crythias « 09 Mar 2019, 05:54
Replies: 3
by sansflance » 25 Feb 2019, 16:56

3 Replies

329 Views

Last post by crythias
09 Mar 2019, 05:54
ITSM service catalog partservices

Last post by kkgigiioo « 07 Mar 2019, 12:19
Replies: 4
by kkgigiioo » 07 Mar 2019, 11:43

4 Replies

275 Views

Last post by kkgigiioo
07 Mar 2019, 12:19
Is it possible to make all dynamic field values of the same ticket same row

Last post by franceswong0129 « 25 Feb 2019, 05:42
Replies: 2
by franceswong0129 » 18 Feb 2019, 05:47

2 Replies

281 Views

Last post by franceswong0129
25 Feb 2019, 05:42
[SOLVED]Is that possible to shown child ticketin Report function ?

Last post by franceswong0129 « 18 Feb 2019, 03:26
Replies: 9
by franceswong0129 » 08 Feb 2019, 12:03

9 Replies

718 Views

Last post by franceswong0129
18 Feb 2019, 03:26
Date Picker in Static Stats

Last post by skullz « 12 Feb 2019, 05:18

by skullz » 12 Feb 2019, 05:18

0 Replies

223 Views

Last post by skullz
12 Feb 2019, 05:18
Add Custom attribute in stat [SOLVED]

Last post by crythias « 08 Feb 2019, 16:41
Replies: 7
by pluwum » 25 Feb 2013, 15:40

7 Replies

12146 Views

Last post by crythias
08 Feb 2019, 16:41
[SOLVED]How to create process ticket through REST in OTRS 6

Last post by franceswong0129 « 04 Feb 2019, 06:41
Replies: 7
by franceswong0129 » 23 Jan 2019, 11:40

7 Replies

8504 Views

Last post by franceswong0129
04 Feb 2019, 06:41
OTRS 5 calendar API

Last post by skullz « 26 Jan 2019, 14:36
Replies: 3
by edi » 20 Nov 2018, 17:19

3 Replies

1196 Views

Last post by skullz
26 Jan 2019, 14:36
creation of a new menu option

Last post by RStraub « 21 Dec 2018, 09:53
Replies: 1
by ganesh123 » 13 Dec 2018, 09:39

1 Replies

15649 Views

Last post by RStraub
21 Dec 2018, 09:53
Create new "Custom" Actions

Last post by RStraub « 21 Nov 2018, 12:48
Replies: 2
by iclaude » 15 Nov 2018, 16:04

2 Replies

3792 Views

Last post by RStraub
21 Nov 2018, 12:48

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