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OTRS Wiki (es)
¿Cómo lo hago?

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Software Development Services

Last post by Prajaktaa « 20 Jan 2020, 09:04

by Prajaktaa » 20 Jan 2020, 09:04

0 Replies

704 Views

Last post by Prajaktaa
20 Jan 2020, 09:04
Mensaje fuera de horario

Last post by kayll « 15 Jan 2020, 20:45

by kayll » 15 Jan 2020, 20:45

0 Replies

359 Views

Last post by kayll
15 Jan 2020, 20:45
El envio de correos a traves de OTRS no funciona

Last post by badrider306 « 13 Jan 2020, 23:12
Replies: 4
by badrider306 » 13 Jan 2020, 20:16

4 Replies

116 Views

Last post by badrider306
13 Jan 2020, 23:12
Mantener formato de OTRS en notificación externa

Last post by drodralv « 24 Oct 2019, 10:03

by drodralv » 24 Oct 2019, 10:03

0 Replies

652 Views

Last post by drodralv
24 Oct 2019, 10:03
Servicios Web usando Community 6?

Last post by drodralv « 08 Oct 2019, 09:54
Replies: 4
by drodralv » 07 Oct 2019, 10:21

4 Replies

335 Views

Last post by drodralv
08 Oct 2019, 09:54
Problema correos llegan como SPAM

Last post by klausneil « 26 Sep 2019, 23:28
Replies: 3
by aalzola » 29 Nov 2018, 18:47

3 Replies

2266 Views

Last post by klausneil
26 Sep 2019, 23:28
OTRS-ICINGA2 integración

Last post by imes « 25 Sep 2019, 10:46
Replies: 1
by imes » 19 Sep 2019, 16:01

1 Replies

217 Views

Last post by imes
25 Sep 2019, 10:46
Visualización de tickets

Last post by evillegas « 08 Aug 2019, 18:19
Replies: 1
by demorgar » 26 Jul 2019, 11:30

1 Replies

498 Views

Last post by evillegas
08 Aug 2019, 18:19
Agregar campo al formulario de Registro de Clientes

Last post by imonterreya « 25 Jul 2019, 23:32
Replies: 2
by carlosmagno » 28 Nov 2017, 20:29

2 Replies

13129 Views

Last post by imonterreya
25 Jul 2019, 23:32
Agregar campos a estadísticas

Last post by josevillal « 19 Jul 2019, 00:58

by josevillal » 19 Jul 2019, 00:58

0 Replies

640 Views

Last post by josevillal
19 Jul 2019, 00:58
Tildes en letras y reportes Ãº Ã¼ Ã Ã©

Last post by Mirandali « 25 Jun 2019, 15:50
Replies: 2
by evillegas » 03 Apr 2019, 16:09

2 Replies

922 Views

Last post by Mirandali
25 Jun 2019, 15:50
Como actualizar las versiones... en 6.0...

Last post by evillegas « 19 Jun 2019, 00:37
Replies: 6
by evillegas » 27 Feb 2019, 21:21

6 Replies

859 Views

Last post by evillegas
19 Jun 2019, 00:37
[SOLUCIONADO]ACL para servicios a determinadas colas.

Last post by fcasal « 18 Jun 2019, 07:06
Replies: 3
by evillegas » 14 Jun 2019, 19:40

3 Replies

471 Views

Last post by fcasal
18 Jun 2019, 07:06
Agregar 2 colas a un ticket, es posible?

Last post by evillegas « 11 Jun 2019, 16:06
Replies: 2
by evillegas » 07 Jun 2019, 18:11

2 Replies

368 Views

Last post by evillegas
11 Jun 2019, 16:06
Problema con notificación acerca de Follow-Up

Last post by fcasal « 30 May 2019, 06:16
Replies: 1
by vpena » 22 May 2019, 12:43

1 Replies

348 Views

Last post by fcasal
30 May 2019, 06:16
Rechazar mails de usuarios que no tienen un servicio

Last post by fcasal « 13 May 2019, 15:53
Replies: 1
by vinualec » 10 May 2019, 21:36

1 Replies

333 Views

Last post by fcasal
13 May 2019, 15:53
Customer ticket search

Last post by fcasal « 29 Mar 2019, 12:32
Replies: 1
by splicelid » 28 Mar 2019, 13:57

1 Replies

404 Views

Last post by fcasal
29 Mar 2019, 12:32
[SOLUCIONADO] Elegir el servicio siendo Agente

Last post by aalzola « 29 Mar 2019, 09:32
Replies: 1
by aalzola » 26 Mar 2019, 14:15

1 Replies

368 Views

Last post by aalzola
29 Mar 2019, 09:32
Notificación de ticket resuelto... no llega en el mismo hilo de correos

Last post by evillegas « 22 Mar 2019, 23:34

by evillegas » 22 Mar 2019, 23:34

0 Replies

617 Views

Last post by evillegas
22 Mar 2019, 23:34
Notificaciones ticket cambio de cola

Last post by fcasal « 01 Mar 2019, 17:46
Replies: 5
by aalzola » 26 Feb 2019, 09:37

5 Replies

532 Views

Last post by fcasal
01 Mar 2019, 17:46
Modificiar los colores de OTRS

Last post by klausneil « 06 Feb 2019, 05:21
Replies: 3
by evillegas » 04 Sep 2018, 18:47

3 Replies

11833 Views

Last post by klausneil
06 Feb 2019, 05:21
Agregar campo dinámico en Calendario

Last post by jgregov « 05 Feb 2019, 19:09

by jgregov » 05 Feb 2019, 19:09

0 Replies

750 Views

Last post by jgregov
05 Feb 2019, 19:09
LOGOUT

Last post by fcasal « 03 Feb 2019, 10:59
Replies: 3
by reparacionsp » 23 Jan 2019, 12:33

3 Replies

7466 Views

Last post by fcasal
03 Feb 2019, 10:59
Tickets no llegan a correos internos (exchange)

Last post by aalzola « 28 Jan 2019, 18:26
Replies: 3
by aalzola » 14 Jan 2019, 18:03

3 Replies

1722 Views

Last post by aalzola
28 Jan 2019, 18:26
Pierde conexión y descarga index.pl vacío

Last post by klausneil « 21 Jan 2019, 17:17
Replies: 2
by evillegas » 06 Dec 2018, 16:06

2 Replies

2207 Views

Last post by klausneil
21 Jan 2019, 17:17
Respusta Automatica para otra cuenta de correo...

Last post by klausneil « 17 Jan 2019, 16:54
Replies: 1
by evillegas » 02 Jan 2019, 21:20

1 Replies

12333 Views

Last post by klausneil
17 Jan 2019, 16:54
2 servidores LDAP

Last post by jamartinezu « 16 Jan 2019, 01:14

by jamartinezu » 16 Jan 2019, 01:14

0 Replies

1068 Views

Last post by jamartinezu
16 Jan 2019, 01:14
Error en actualización

Last post by cfreire « 21 Dec 2018, 20:20
Replies: 3
by cfreire » 21 Dec 2018, 16:45

3 Replies

1817 Views

Last post by cfreire
21 Dec 2018, 20:20
Notificacion no llega a agente

Last post by aalzola « 13 Dec 2018, 17:46
Replies: 6
by aalzola » 10 Dec 2018, 18:58

6 Replies

2803 Views

Last post by aalzola
13 Dec 2018, 17:46
Mover a cola dependiendo el horario... Se puede?

Last post by fcasal « 01 Dec 2018, 09:00
Replies: 1
by evillegas » 27 Nov 2018, 18:31

1 Replies

1651 Views

Last post by fcasal
01 Dec 2018, 09:00
Crear nuevas acciones "personalizadas"

Last post by aalzola « 29 Nov 2018, 18:48
Replies: 1
by iclaude » 20 Nov 2018, 09:17

1 Replies

2219 Views

Last post by aalzola
29 Nov 2018, 18:48
Emails pendientes en Communication Log

Last post by fcasal « 20 Nov 2018, 06:20
Replies: 3
by ddelgadillo » 30 Jul 2018, 19:14

3 Replies

1858 Views

Last post by fcasal
20 Nov 2018, 06:20
Eliminar tickets y agentes OTRS 6 (SOLVENTADO)

Last post by fcasal « 15 Nov 2018, 07:27
Replies: 5
by jemilio » 13 Nov 2018, 17:44

5 Replies

2422 Views

Last post by fcasal
15 Nov 2018, 07:27
Error en permisos de cliente y grupo...

Last post by evillegas « 14 Nov 2018, 18:20

by evillegas » 14 Nov 2018, 18:20

0 Replies

1754 Views

Last post by evillegas
14 Nov 2018, 18:20
[SOLUCIONADO ]ERROR INSTALANDO OTRS

Last post by aalzola « 08 Nov 2018, 16:53
Replies: 14
by aalzola » 28 Aug 2018, 12:16

14 Replies

2840 Views

Last post by aalzola
08 Nov 2018, 16:53
Tickets pendientes de recordatorio

Last post by Juan « 28 Sep 2018, 10:36
Replies: 5
by Juan » 31 May 2018, 09:29

5 Replies

7891 Views

Last post by Juan
28 Sep 2018, 10:36
Excesiva lentitud

Last post by Juan « 28 Sep 2018, 09:59
Replies: 2
by Juan » 31 May 2018, 09:43

2 Replies

4584 Views

Last post by Juan
28 Sep 2018, 09:59
Ticket con auto close no funciona...

Last post by evillegas « 27 Sep 2018, 19:13

by evillegas » 27 Sep 2018, 19:13

0 Replies

1640 Views

Last post by evillegas
27 Sep 2018, 19:13
Filtros de correo... Como funcionan?

Last post by marcosaurelio « 25 Sep 2018, 04:24
Replies: 4
by evillegas » 21 Sep 2018, 16:33

4 Replies

1935 Views

Last post by marcosaurelio
25 Sep 2018, 04:24
Crear más de un departamento en el mismo ambiente de OTRS

Last post by andrea178 « 20 Sep 2018, 15:33
Replies: 3
by andrea178 » 20 Aug 2018, 14:31

3 Replies

1794 Views

Last post by andrea178
20 Sep 2018, 15:33
Plantillas para la Interfaz del Cliente

Last post by geo585 « 19 Sep 2018, 18:16

by geo585 » 19 Sep 2018, 18:16

0 Replies

1679 Views

Last post by geo585
19 Sep 2018, 18:16
Configurar Campos en el Customer Interface

Last post by geo585 « 19 Sep 2018, 16:24
Replies: 2
by geo585 » 12 Sep 2018, 15:17

2 Replies

1807 Views

Last post by geo585
19 Sep 2018, 16:24
Editar o configurar campos de OTRS

Last post by geo585 « 12 Sep 2018, 14:41

by geo585 » 12 Sep 2018, 14:41

0 Replies

8701 Views

Last post by geo585
12 Sep 2018, 14:41
Se puede habilitar que el agente elija el tipo de servicio??

Last post by evillegas « 31 Aug 2018, 16:03
Replies: 5
by evillegas » 29 Aug 2018, 17:36

5 Replies

1802 Views

Last post by evillegas
31 Aug 2018, 16:03
Reducir el tiempo de 10 minutos a 1 minuto

Last post by evillegas « 27 Aug 2018, 19:42
Replies: 3
by evillegas » 16 Aug 2018, 16:06

3 Replies

2198 Views

Last post by evillegas
27 Aug 2018, 19:42
Asignar cliente en los tickets creados através del correo / postmaster

Last post by miguelmz « 21 Aug 2018, 09:11
Replies: 11
by ggarcia » 27 Jul 2018, 14:28

11 Replies

2624 Views

Last post by miguelmz
21 Aug 2018, 09:11
COMO CONFIGURAR EMAIL EXCHANGE

Last post by miguelmz « 03 Aug 2018, 14:46
Replies: 1
by aalzola » 31 Jul 2018, 14:17

1 Replies

1494 Views

Last post by miguelmz
03 Aug 2018, 14:46
Error al enviar correo: OTRS-CGI-63

Last post by miguelmz « 03 Aug 2018, 14:37
Replies: 4
by aalzola » 27 Jul 2018, 14:29

4 Replies

2071 Views

Last post by miguelmz
03 Aug 2018, 14:37
No me aparecen tickets de customer en la parte de los agentes (Versión de 14 días de prueba)

Last post by fcasal « 25 Jul 2018, 11:52
Replies: 1
by manueljimenez » 24 Jul 2018, 14:51

1 Replies

1833 Views

Last post by fcasal
25 Jul 2018, 11:52
Error en el envío de correos

Last post by karlozavilez « 20 Jul 2018, 21:39

by karlozavilez » 20 Jul 2018, 21:39

0 Replies

2780 Views

Last post by karlozavilez
20 Jul 2018, 21:39

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