Help
Moderator: crythias
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- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Help
Hi Team,
I can these error messages frequently in System Log. Can someone guide me any configuration missed or any setup need to modify:
Below are the frequent error:
There was an error executing Fetch() in Kernel::System::FetchMail: ERROR: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-0 Perl: 5.10.1 OS: linux
There was an error executing /usr/bin/fetchmail -a: Unknown
There was an error executing /usr/bin/fetchmail -a --ssl: Unknown
Can't send message: 550Start mail input; end with <CRLF>.<CRLF>
TIA.
Regards,
Avinash Illindra
I can these error messages frequently in System Log. Can someone guide me any configuration missed or any setup need to modify:
Below are the frequent error:
There was an error executing Fetch() in Kernel::System::FetchMail: ERROR: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-0 Perl: 5.10.1 OS: linux
There was an error executing /usr/bin/fetchmail -a: Unknown
There was an error executing /usr/bin/fetchmail -a --ssl: Unknown
Can't send message: 550Start mail input; end with <CRLF>.<CRLF>
TIA.
Regards,
Avinash Illindra
-
- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Help
Any help from some OTRS guru's
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- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Help
Any help?
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- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Help
I'm able to reply, receive, and Auto Replies, notifications are working fine.
Fetch mail also working fine. But, don't understand why that error message firing us continuously. Per day it fire 20K mails.
Can you please let me know if any changes needed at configuration level.
TIA.
Regards,
Avinash Illindra
Fetch mail also working fine. But, don't understand why that error message firing us continuously. Per day it fire 20K mails.
Can you please let me know if any changes needed at configuration level.
TIA.
Regards,
Avinash Illindra
Re: Help
It looks like you activated Daemon::SchedulerCronTaskManager::Task##FetchMail Daemon::SchedulerCronTaskManager::Task##FetchMailSSL without configuring fetchmail properly. If you're getting your mails via the Postmaster disable those two options in the SysConfig.
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- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Help
Hi,
As suggested by you, I have disabled Daemon::SchedulerCronTaskManager::Task##FetchMail and Daemon::SchedulerCronTaskManager::Task##FetchMailSSL. Still I am receiving those error mails.
Please suggest.
Regards,
Avinash Illindra
As suggested by you, I have disabled Daemon::SchedulerCronTaskManager::Task##FetchMail and Daemon::SchedulerCronTaskManager::Task##FetchMailSSL. Still I am receiving those error mails.
Please suggest.
Regards,
Avinash Illindra
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- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Help
Any update?
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- Znuny guru
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Re: Help
Did you restart daemon?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Help
Oh sorry. No.
Is it mandatory to restart Daemon after changing anything at configuration level.
New to OTRS so not aware about it.
Is it mandatory to restart Daemon after changing anything at configuration level.
New to OTRS so not aware about it.
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- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Help
Yes, you should restart the daemon after you've changed the configuration for the daemon.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Help
Noted. Thanks for your solution. Now we are not receiving any bounce mails like previous.
Thanks a ton for your response.
Thanks a ton for your response.