Hi
I've upgraded OTRS from 5.0.16 to 6.0.6 according manual:
http://doc.otrs.com/doc/manual/admin/6. ... ating.html
Now when I log in OTRS - I see error:
"OTRS Daemon is not running"
I checked that cron is running:
/etc/init.d/cron status
But when I run (as otrs user)
/opt/otrs/bin/otrs.Daemon.pl status
or
/opt/otrs/bin/otrs.Daemon.pl start
there is nothing happens
and the same situation with:
/opt/otrs/bin/Cron.sh status
/opt/otrs/bin/Cron.sh start
when I run
crontab -l
it gives:
"no crontab for otrs"
There are files aaa_base and otrs_daemon in
/opt/otrs/var/cron/
What can cause such problem?
OTRS Daemon is not running after upgrade
Moderator: crythias
OTRS Daemon is not running after upgrade
OTRS 5.0.16
Re: OTRS Daemon is not running after upgrade
start teh OTRS cron via otrs.Cron.sh (as stated in the documentation). Check if the daemon is running (ps is a helpful command here). If not, check the syslog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS Daemon is not running after upgrade
It turned out that files Cron.sh and otrs.Daemon.pl were in bin folder but were made empty after upgrade...
Copied them from otrs package - and now daemon is running
Thanks.
Copied them from otrs package - and now daemon is running
Thanks.
OTRS 5.0.16