Process management using OTRS_Customer_Data?

[wheelshot]

Hey all,

Im trying to build my first process in OTRS, and I'm wondering if its possible to use the OTRS_Customer_Data part when creating a transition action Ticket Create. I've read that you can use the OTRS_Ticket... and OTRS_DynamicField... but when creating my process that creates several tickets, duplicating some Customer Data in the new tickets would be great.

If not, i'll try to get some agents that are supervising the process as customer then.

Thanks!