OTRS Web-Installer ver 2.4.7 returns this error message whenever I change any fields on this page: http://localhost/otrs/installer.pl. For this reason, I cannot change the admin password. I also do not understand how this database is made even after reading the relevant sections of the online OTRS manual. Please help me understand how this process works and why the OTRS Web-Installer returns this message.
Thank you,
Dee
Error: Can't connect to database, read comment!
Moderator: crythias
Re: Error: Can't connect to database, read comment!
Could you please specify your problem?
What OS do you use? Windows or Linux?
What OS do you use? Windows or Linux?
Produktivsystem: OpenSuSE 11.2, Apache/2.2.13, MySQL 5.0.51, OTRS 2.4.9
Testsystem: OpenSuSE 11.4, OTRS 3.0.9
Testsystem: OpenSuSE 11.4, OTRS 3.0.9
Re: Error: Can't connect to database, read comment!
Thanks for the reply. I get the same error message in Windows 7 x64 and Windows Vista x32.
Re: Error: Can't connect to database, read comment!
Don't change the password in the installer window. It is the passwort for the database Admin (which is per default empty)
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com