Is it possible to link default mail program to OTRS, the way that agents may work via their standard mail system instead of loging to OTRS?
Marek Staniewski
Defauld mail program
Moderator: crythias
Re: Defauld mail program
no, there only some (not really secure) workarounds. Agents need to work with the frontend
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com