Is it possible to use ACL to show specific queues ?
I tried this without success :
Code: Select all
$Self->{TicketAcl}->{'ACL-QUEUE-TEST'} = {
Properties => {
Frontend => {
Action => ['AgentTicketPhone', 'AgentTicketEmail'],
},
CustomerUser => {
Group_rw => [ 'GRP-TEST', ],
},
},
Possible => {
Ticket => {
Queue => ['TEST'],
Priority => ['5 very high'],
},
},
};