Dear Community Members,
+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++
We are proud to announce OTRS 2.2.1 (Ipanema) today.
This is the stable release of OTRS 2.2, and contains some bug
fixes next to updates regarding the translation files. For a complete list see below.
The OTRS team recommends all OTRS 2.1.X users to upgrade to OTRS 2.2.1.
OTRS 2.2.1 is published parallelly to the stable release of OTRS::ITSM 1.0. The stable release of OTRS 2.2.1. forms the operational basis for the first Open Source and ITIL compliant IT service management solution OTRS::ITSM 1.0, its incident management, problem management and configuration management modules and the integrated CMDB.
Changes:
========
* Added some build in caches to Service, SQL, Queue and Valid core modules
to reduce the amount of sql queries (saves ~ 10% of queries in the queue
view).
* Fixed bug# 1998 - Error with the web installer if no utf8 database is
selected.
[
http://bugs.otrs.org/show_bug.cgi?id=1998]
* Disabled only show escalated tickets in queue view because of already show
escalation notifications.
* Fixed update script for MySQL
* Allow link between customer and services also with large LDAP backends
* Fixed search for Services
* Updated portuguese translation, thanks Filipe Henriques!
* Updated finnish translation, thanks to Mikko Hynninen!
* Updated french translation, thanks to Yann Richard and Remi Seguy!
* Updated netherlands translation, thanks to Richard Hinkamp!
* Updated hungarian translation, thanks to Aron Ujvari!
* Updated russian translation, thanks to Andrey Feldman!
* Updated greek translation, thanks to Stelios Maistros!
Download:
=========
o
ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)
(a full list of all download mirrors (ftp/http/rsync) is available at
http://otrs.org/download/)
MD5 message digest (128-bit) checksums:
=======================================
af2a260579e9e460c53c0db5d63ab3c2
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/7 ... 1.i386.rpm
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ftp://ftp.otrs.org/pub/otrs/RPMS/suse/8 ... 1.i386.rpm
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ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9 ... 1.i386.rpm
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ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9 ... 1.i386.rpm
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ftp://ftp.otrs.org/pub/otrs/RPMS/suse/1 ... 1.i386.rpm
abc60de77dd52e57d7fd9f8202ae3cb3
ftp://ftp.otrs.org/pub/otrs/RPMS/redhat ... 1.i386.rpm
2df008ec8fcd1a3a3a36c2d0d4d14c14
ftp://ftp.otrs.org/pub/otrs/RPMS/redhat ... 1.i386.rpm
6a39568785d00e7c35af6726bcdca7c8
ftp://ftp.otrs.org/pub/otrs/RPMS/fedora ... 1.i386.rpm
3dd671f8b4fd5bc867b3e42af25671a6
ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
3a49a3486d82b232cb6bb138a2caf731
ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
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ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
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ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
c411a5522732007febde3c0e98f7a481
ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
ed10634c6df758c5903fcefb9cabae7d
ftp://ftp.otrs.org/pub/otrs/SRPMS/redha ... 01.src.rpm
67cf5c26bbc144f427507fca790eee78
ftp://ftp.otrs.org/pub/otrs/SRPMS/redha ... 01.src.rpm
a6b6450f9f0cf844f2578eb2f1fc4f06
ftp://ftp.otrs.org/pub/otrs/SRPMS/fedor ... 01.src.rpm
df6d53895b6303fb7bbc2f1db189a257
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.1.tar.gz
51790a94692b984ba1eb7963ad5a3d79
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.1.tar.bz2
Important for Upgrading:
========================
For those folks who are using OTRS 2.1.x and want to upgrade
to 2.2 please read the UPGRADING and INSTALL files.
Bug Reporting:
==============
Although OTRS 2.2 has been tested before, we appreciate your
contributions and bug reports. You, the OTRS Community, has always been an
invaluable source of helpful suggestions, fair comments and well skilled
testers to us.
Therefore a great "THX!" goes out to you!
o
http://bugs.otrs.org/
((enjoy))
Hauke Jan Boettcher
Sales & Marketing Director