Znuny and ((OTRS)) Community Edition

SOLVED

I checked the DB and

| quota | smallint(6) | YES | | NULL | |

so I changed to float with:

alter table customer_company modify quota float(6);

now it works fine.

Thanks for all your help and for a wonderful plugin.

Hi I tried with both , and . still it rounds up or down to nearest integer. I am using en_GB locale but not sure where to check the decimal point seperator setting. I am going to the admin page and then "customers" and choosing a customer then entering the quota value there. I can't think ...

ok thanks but I am using the latest version and it will not accept floats e.g. if I put 0.5 or .5 it rounds it to 1! It keep rounding up or down. How can I fix this, any ideas?

Hi does anyone know how to enable decimal points in the quota? I'd like to be able to set quotas like 0.5 or 1.5 etc. This is because we are using hours and we use half hour blocks too.

Ok got it working on my 4.01 now. Was not building the opm correctly so my mistake.

I will do some testing tomorrow to make sure it all works nicely.

Thanks again

Thanks for the info reneeb. I also noticed you made some commits re: otrs4 so I git cloned with your changes and made the 4.01 opm. Only problem now is it says errors occurred when trying to install. Darn. not so simple. I guess I need to learn how to debug module installation and OTRS in general. A...

Hi this plugin looks great! Is there any "easy" way I can get it to work with OTRS v4? Before I have a dig into the code I thought I'd better ask.

Thanks in advance for any insights