Hi all,
Firstly, sorrry my English, but I'm an hungarian man.
I have a litle problem... The company where I work use the OTRS and now they want to introduce the service catalog. I read the manual and I went afer the Perl, but I don't see answer my question.
My problem is: In the comment field of the service catalog only one line is saved, I cannot insert a line break. I tried the replace() function but it says "CODE(0x560f2f3222d8).
Regards,
Thank you for your answer!
kkgigiioo
OTRS database problem
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Re: OTRS database problem
Hi,
Sounds like a development problem, please raise your question there: viewforum.php?f=64
The comment field in the Community version is a text field (one line).
- Roy
Sounds like a development problem, please raise your question there: viewforum.php?f=64
The comment field in the Community version is a text field (one line).
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: OTRS database problem
Hi,
I know that the text field is a comment, but I copied it to the Custom folder and replaced it with textarea so that I can enter multi lines.
However, as I looked into the database, it only loads one line.
I know that the text field is a comment, but I copied it to the Custom folder and replaced it with textarea so that I can enter multi lines.
However, as I looked into the database, it only loads one line.