I just tried to upgrade my test machine to 6 version from 5.0.24 following the official guide with these steps:
1) Stop services
2) DB and /opt/otrs backups
3) Install new RPM
4) Migrate configuration files under Kernel/Config/Files
5) Run script DBUpdate
Upgrade wasn't fine and I encountered a lot of issues during upgrade package and upgrade DB:
1) Errors during RPM installation:
Code: Select all
Updating : otrs-6.0.4-03.noarch 1/2
warning: /opt/otrs/Kernel/Config.pm created as /opt/otrs/Kernel/Config.pm.rpmnew
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
[Wed Jan 17 14:35:01 2018] otrs.Console.pl: DBD::mysql::st execute failed: Table 'otrs.sysconfig_deployment_lock' doesn't exist at /opt/otrs/Kernel/System/DB.pm line 694.
ERROR: OTRS-otrs.Console.pl-Maint::Config::Rebuild-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:35:01 2018
Message: Table 'otrs.sysconfig_deployment_lock' doesn't exist, SQL: '
SELECT id, exclusive_lock_guid, exclusive_lock_user_id, exclusive_lock_expiry_time
FROM sysconfig_deployment_lock
ORDER BY exclusive_lock_expiry_time DESC LIMIT 1'
Traceback (9863):
Module: Kernel::System::SysConfig::DB::_DeploymentLockGet Line: 5183
Module: Kernel::System::SysConfig::DB::DeploymentIsLocked Line: 4905
Module: Kernel::System::SysConfig::DB::DefaultSettingLock Line: 1591
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2581
Module: Kernel::System::Console::Command::Maint::Config::Rebuild::Run Line: 51
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
[Wed Jan 17 14:35:01 2018] otrs.Console.pl: DBD::mysql::db do failed: Table 'otrs.sysconfig_default' doesn't exist at /opt/otrs/Kernel/System/DB.pm line 470.
ERROR: OTRS-otrs.Console.pl-Maint::Config::Rebuild-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:35:01 2018
Message: Table 'otrs.sysconfig_default' doesn't exist, SQL: '
UPDATE sysconfig_default
SET
exclusive_lock_guid = ?,
exclusive_lock_user_id = ?,
exclusive_lock_expiry_time = ?
'
Traceback (9863):
Module: Kernel::System::SysConfig::DB::DefaultSettingLock Line: 1676
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2581
Module: Kernel::System::Console::Command::Maint::Config::Rebuild::Run Line: 51
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
ERROR: OTRS-otrs.Console.pl-Maint::Config::Rebuild-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:35:01 2018
Message: System was unable to lock Default Settings
Traceback (9863):
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2586
Module: Kernel::System::Console::Command::Maint::Config::Rebuild::Run Line: 51
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
Error: There was a problem writing XML to DB.
Rebuilding the system configuration...
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Deleting cache...
Done.
Code: Select all
Step 8 of 38: Migrate configuration ...
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'Down' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'FAQID' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'Down' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'FAQID' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'Down' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'FAQID' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'Down' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'FAQID' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'Down' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'FAQID' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'Down' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'FAQID' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
[Wed Jan 17 14:41:55 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 165.
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'Full' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-82 Perl: 5.16.3 OS: linux Time: Wed Jan 17 14:41:55 2018
Message: 'TemplateID' not found in select!
Traceback (9937):
Module: Kernel::System::SysConfig::ValueType::Select::EffectiveValueGet Line: 171
Module: Kernel::System::SysConfig::SettingEffectiveValueGet Line: 966
Module: Kernel::System::SysConfig::_DefaultSettingAddBulk Line: 6160
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2600
Module: scripts::DBUpdateTo6::Base::RebuildConfig Line: 53
Module: scripts::DBUpdateTo6::MigrateConfigEffectiveValues::Run Line: 48
Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157
Module: scripts::DBUpdateTo6::Run Line: 69
Module: ./DBUpdate-to-6.pl Line: 89
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Step 9 of 38: Refresh configuration cache after migration of OTRS 5 settings ...
Step 10 of 38: Migrating ticket storage configuration ...
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Code: Select all
Step 38 of 38: Check SysConfig consistency ...
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
Kernel::Config::Files::Znuny4OTRSAttachmentMultiUpload has no Load() method. at /opt/otrs/Kernel/Config/Defaults.pm line 1967.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
[Wed Jan 17 14:43:01 2018] DBUpdate-to-6.pl: Use of uninitialized value in string eq at /opt/otrs/Kernel/System/SysConfig/ValueType/Select.pm line 125.
Inconsistent SysConfig settings detected, please update them manually:
Customer::AuthModule
FAQ::Frontend::AgentFAQExplorer###Order::Default
FAQ::Frontend::AgentFAQExplorer###SortBy::Default
FAQ::Frontend::AgentFAQSearch###Order::Default
FAQ::Frontend::AgentFAQSearch###SortBy::Default
FAQ::Frontend::CustomerFAQExplorer###Order::Default
FAQ::Frontend::CustomerFAQExplorer###SortBy::Default
FAQ::Frontend::CustomerFAQSearch###Order::Default
FAQ::Frontend::CustomerFAQSearch###SortBy::Default
FAQ::Frontend::PublicFAQExplorer###Order::Default
FAQ::Frontend::PublicFAQExplorer###SortBy::Default
FAQ::Frontend::PublicFAQSearch###Order::Default
FAQ::Frontend::PublicFAQSearch###SortBy::Default
FAQ::TicketCompose###InsertMethod
Frontend::Module###AgentFAQHistory
Frontend::Module###AgentFAQJournal
Frontend::Module###AgentFAQSearch
Frontend::Module###AgentFAQSearchSmall
ITSMChange::Frontend::AgentITSMTemplateOverview###SortBy::Default
Migration completed!
Thanks a lot!