Hello,
i got the Problem that some recipients get my messages in their SPAM Folder. So sending Problem.
I am using OTRS 6 and Sendmail so far.
Now i want to change the sendmail settings to use a shared mailbox on exchange online. (SMTPS / SMTLS)
What will i need to change and what are the credentials to use a shared mailbox? username@domain.de\sharedmailbox is not working anyway.
Connection says green but Message appears red:
"Envelope to root@localhost" not accepted by the server
....Error sending message using backend Kernel...
Thank you
Exchange Online and shared Mailbox
Moderator: crythias
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- Znuny newbie
- Posts: 28
- Joined: 16 Jul 2017, 19:58
- Znuny Version: 5.0.20
Re: Exchange Online and shared Mailbox
Hi,
you should really ask your mail server administrator. This is not a OTRS issue.
Configuring sendmail for sending/receiving is not trivial but for advanced users.
Florian
you should really ask your mail server administrator. This is not a OTRS issue.
Configuring sendmail for sending/receiving is not trivial but for advanced users.
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
-
- Znuny newbie
- Posts: 28
- Joined: 16 Jul 2017, 19:58
- Znuny Version: 5.0.20
Re: Exchange Online and shared Mailbox
Thank you! I saved all settings again and it was working