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OTRS newbie
Posts: 87
Joined: 26 Jul 2019, 08:25
OTRS Version?: 5.0.28


Post by drodralv »


We just updated Test system from 5.0.28 to 6.0.28

I´m wondering if the package OTRSAdminTypeServices will needed (so .xml file). We are receiving log errors because that package can´t locate the .pm file

I think i tried to reinstall de package and then dissapeared and now is OTRSServiceCategories installed instead. Were that packages replaces for 6 version?

Thank you

OTRS superhero
Posts: 606
Joined: 15 Dec 2016, 15:13
OTRS Version?: 3.x–6.0.x
Real Name: Emin
Company: Efflux GmbH

Re: OTRSAdminTypeServices

Post by zzz »


These are OTRS AG packages and it's possible that they got renamed.
If everything works fine and you just want to get rid of the error, you have to rebuild the system configuration and restart the web server.

If you still have the "OTRSAdminTypeServices.xml", without the .pm that gets listed in the file, you can/have to delete the .xml first.

— Emin
Professional OTRS services for development, consulting, hosting and support:
efflux.de – German | efflux.de/en/ – English

Free and premium OTRS add-ons (TextModule, AdBlocker, ModernSkin, ModernSkinCustomer etc.): portal.efflux.de

Posts: 14818
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master

Re: OTRSAdminTypeServices

Post by jojo »

Please contact support for these kind of questions...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com

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