Issue in

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OTRS newbie
Posts: 1
Joined: 09 Aug 2019, 16:21
OTRS Version?: 5.0.35
Real Name: PJ
Company: Zensar

Issue in

Post by pj26905 »

Getting this error in OTRS 6.0.22 Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/PostMaster/Filter/ line 171.

ObjectLogType => 'Message',
Priority => 'Debug',
Key => 'Kernel::System::PostMaster::Filter::MatchDBSource',
Value => "$Prefix'$Param{GetParam}->{$Key}' =~ /$Value/i matched NOT!",

my $Key = $Match[$Index]->{Key};
my $Value = $Match[$Index]->{Value};
my $Prefix = '';
if ( $Config{Name} ) {
$Prefix = "Filter: '$Config{Name}' ";

Seems issue in $Param{GetParam}->{$Key} ??

Urgent help is required.

Posts: 2300
Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
Company: Znuny Inc.

Re: Issue in

Post by root »

pj26905 wrote:
29 Jun 2020, 12:37
Urgent help is required.

This here is for developer not for urgent help. Please create a post in the appropriate section. If it's urgent and relevant for your business use the Marketplace to ask for professional help. A forum run by volunteers just offers help without any priorities.

- Roy
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Posts: 606
Joined: 15 Dec 2016, 15:13
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Re: Issue in

Post by zzz »

It would help if you'd post the whole code and tell us what you're trying to achieve.

— Emin
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