Issue in MatchDBSource.pm

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pj26905
OTRS newbie
Posts: 1
Joined: 09 Aug 2019, 16:21
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Issue in MatchDBSource.pm

Post by pj26905 »

Getting this error in OTRS 6.0.22

otrs.Console.pl: Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/PostMaster/Filter/MatchDBSource.pm line 171.


$Self->{CommunicationLogObject}->ObjectLog(
ObjectLogType => 'Message',
Priority => 'Debug',
Key => 'Kernel::System::PostMaster::Filter::MatchDBSource',
Value => "$Prefix'$Param{GetParam}->{$Key}' =~ /$Value/i matched NOT!",
);

---------------
Where
my $Key = $Match[$Index]->{Key};
my $Value = $Match[$Index]->{Value};
my $Prefix = '';
if ( $Config{Name} ) {
$Prefix = "Filter: '$Config{Name}' ";
}


Seems issue in $Param{GetParam}->{$Key} ??


Urgent help is required.

root
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Re: Issue in MatchDBSource.pm

Post by root »

pj26905 wrote:
29 Jun 2020, 12:37
Urgent help is required.
Hi,

This here is for developer not for urgent help. Please create a post in the appropriate section. If it's urgent and relevant for your business use the Marketplace to ask for professional help. A forum run by volunteers just offers help without any priorities.

- Roy
OTRS 5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Do you need professional services for the ((OTRS)) Community Edition? Check out https://www.znuny.com/

zzz
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Posts: 565
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Re: Issue in MatchDBSource.pm

Post by zzz »

It would help if you'd post the whole code and tell us what you're trying to achieve.

— Emin
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