I've noticed that opening certain reports are causing considerable delays when opening one of the statistics in /index.pl?Action=AgentStatistics;Subaction=Overview
They tend to be "ticketlist" reports - where a specific customer is involved.
The actual running of the report(s) seems fast however, when I can get to them.
Furthermore - CREATING a new statistic of type "ticket list" is also painfully slow - and is actually appearing to stop altogether.
One CPU core is running a 80% during these "pausing states".
I have vacuumed/reindexed the postgres database - and have no other performance issues in OTRS.
Has anyone any suggestion on what to check next?
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