Problem with OTRS and OCS

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jorgehsrama
OTRS newbie
Posts: 1
Joined: 24 Apr 2019, 12:43
OTRS Version?: 6.0.17

Problem with OTRS and OCS

Post by jorgehsrama » 02 Dec 2019, 12:54

Hello,

I have a Debian based virtual server where I am running both OTRS 6.0.22 and OCS Server 2.5, supported by Apache.

When running both platforms I run into problems with OTRS (blank pages).
In Apache error log I see the following message

Code: Select all

-e: print() on closed filehandle LOG at /opt/otrs/Kernel/Output/HTML/Layout.pm line 1754

But if I disable (a2disconf) z-ocsinventory-server OTRS runs without issue.

I know there have been some problems in the past with running both platforms in the same machine (5338).
But in previous versions there was a workaround that involved commenting 2 lines in OCS Server.

Code: Select all

    select(LOG);
    $|=1;
This doesn't seem to work anymore.

Can someone help me figure out how to fix this problem?


Thanks,
Jorge

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