New Ticket Link with CI

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sott
OTRS newbie
Posts: 5
Joined: 07 Nov 2019, 19:56
OTRS Version?: 6.23
Real Name: Simone Meier

New Ticket Link with CI

Post by sott » 07 Nov 2019, 20:12

Hello,
in a new Telefon-Ticket is the Field Option with Links to FAQ and Customer. But i need the Link with CI (CMDB).
Can anywhere help?

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