I have a little problem. We have a Debian Jessie with OTRS 3.3. I would update it to OTRS 4.0, but when I run CheckModule.pl, tells you to install libtemplate-perl modul. Now the problem is the OS rejects the update due to dependency on OTRS.
Here is the code that I see, when I run the update:
Code: Select all
# apt-get install -y libtemplate-perl Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: otrs2 : Depends: libgd-text-perl but it is not going to be installed Depends: libgd-graph-perl but it is not going to be installed Recommends: mysql-server but it is not going to be installed or postgresql but it is not going to be installed E: Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages. #
Thank you for your answer. I really appresiate that.