Custom modulo attempt to reload

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alexist
OTRS newbie
Posts: 2
Joined: 05 Nov 2019, 22:38
OTRS Version?: 6.0
Real Name: Torchinsky Alexis A

Custom modulo attempt to reload

Post by alexist » 05 Nov 2019, 22:53

Hi!
I had wrote a module which is launched by generic agent everytime a ticket is created in some queues.
several times the module don't run and i find this record in the system log: Attempt to reload Custom/Kernel/Modules/calcRoundRobin.pm aborted.

i noticed that when i do any change in the program this error happens, that's ok. but sometimes it ocurres after the module was written and good runnings was

ideas?
thanks

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