Modifying mandatory fields

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rtarroza
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Modifying mandatory fields

Post by rtarroza » 08 Oct 2019, 04:45

Hi, Is it possible to modify the mandatory fields, if yes how do I do that?
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jojo
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Re: Modifying mandatory fields

Post by jojo » 08 Oct 2019, 06:58

No, thats why they are mandatory.
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rtarroza
OTRS newbie
Posts: 2
Joined: 01 Oct 2019, 08:19
OTRS Version?: OTRS 5s free
Real Name: Val

Re: Modifying mandatory fields

Post by rtarroza » 08 Oct 2019, 07:27

jojo wrote:
08 Oct 2019, 06:58
No, thats why they are mandatory.
Oh thanks. Even just for the labels? like for example [* To queue: ] changed it to * Project

jojo
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Re: Modifying mandatory fields

Post by jojo » 08 Oct 2019, 07:30

this can be achieved with translations
"Production": OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

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