client denied by server

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sherni21
OTRS newbie
Posts: 6
Joined: 02 Aug 2019, 09:24
OTRS Version?: 5.0.15
Real Name: Ekta singh
Company: Birch Street system

client denied by server

Post by sherni21 » 14 Aug 2019, 13:42

Hi

I was able to login to my otrs admin panel.

But due to some db changes not deflected in admin panel after importing prod db i deleted cache as well as session.

After that i am getting 500 internal server error.

After checking error log i have got this can anyone plesae help me in that.

[Wed Aug 14 17:01:22.324784 2019] [authz_core:error] [pid 13986] [client 10.10.2 0.21:39440] AH01630: client denied by server configuration: /u01/otrs
[Wed Aug 14 17:02:06.389587 2019] [:error] [pid 18456] The constructor of Kernel ::System::DynamicField::Backend returned undef. at /opt/otrs//Kernel/Output/HTML /Dashboard/TicketGeneric.pm line 2327.\n


Thanks
Ekta singh

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