Service tab not comming in excel output from search

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psawant
OTRS newbie
Posts: 1
Joined: 08 Aug 2019, 13:44
OTRS Version?: OTRS 6
Real Name: Pratap Sawant
Company: Novotech

Service tab not comming in excel output from search

Post by psawant » 09 Aug 2019, 13:45

We are currently using OTRS 6 and I am running the search and selecting Queue and Service attribute but in excel output service tab is missing which I used to get in OTRS 5 version, can someone help in this

root
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Posts: 1669
Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
Company: Znuny Inc.
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Re: Service tab not comming in excel output from search

Post by root » 09 Aug 2019, 14:00

Hi,

you have to configure this in the SysConfig.

- Roy
OTRS 4/5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

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