Web Service Requests Failing

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OTRS expert
Posts: 54
Joined: 18 Mar 2014, 13:09
OTRS Version?: 5.0.19
Real Name: Ben Ipinge
Company: Telecom Namibia

Web Service Requests Failing

Post by BenI » 11 Jul 2019, 13:39

Good day,

We are running OTRS 5, on Debian 7 and busy testing web services to interface another system.

We have configured generic interface as per documentation provided, but when we do a test by running for example http://ticket.com/nph-genericinterface. ... sword=pass we get the following error:

Code: Select all

malformed header from script. Bad header=HTTP/1.1 411 Length Required: nph-genericinterface.pl
/nph-genericinterface.pl/Webservice/Test/Ticket/1234 did not send an HTTP header
What might be the issue?

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