Editable text field in ticket zoom view

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AmitP
OTRS newbie
Posts: 32
Joined: 29 May 2019, 10:01
OTRS Version?: otrs6
Real Name: Amit

Editable text field in ticket zoom view

Post by AmitP » 03 Jul 2019, 11:07

Hi,
I want to add a text field to ticket zoom view. either through drop down menu a pop up showing text field.

I added a ticket type dynamic field. but not sure how to make it a pop up link on menu bar.

please help.

Thanks
Amit

takeno
OTRS newbie
Posts: 17
Joined: 06 Sep 2017, 14:33
OTRS Version?: OTRS6
Location: Kanagawa,Japan

Re: Editable text field in ticket zoom view

Post by takeno » 13 Jul 2019, 07:15

I added a ticket type dynamic field. but not sure how to make it a pop up link on menu bar.
As far as I know OTRS has no such function.
OTRS 6.0.19, CentOS 7, postgreSQL 9.2.4

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