auto send username and password to user once user created

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AmitP
OTRS newbie
Posts: 32
Joined: 29 May 2019, 10:01
OTRS Version?: otrs6
Real Name: Amit

auto send username and password to user once user created

Post by AmitP » 11 Jun 2019, 10:08

Hi
If its possible to auto send username and password of user created to his/her mail id.

Please help

Thanks

Ballzer0
OTRS newbie
Posts: 14
Joined: 12 Nov 2018, 16:54
OTRS Version?: 6.0.12
Real Name: Tommy Ballo

Re: auto send username and password to user once user created

Post by Ballzer0 » 11 Jun 2019, 14:08

you need to specify NotificationSenderEmail in the sysConfig. it should work assuming you have a System Email Adress configured

AmitP
OTRS newbie
Posts: 32
Joined: 29 May 2019, 10:01
OTRS Version?: otrs6
Real Name: Amit

Re: auto send username and password to user once user created

Post by AmitP » 12 Jun 2019, 09:52

Hi,
After investigation i found that lost password is the way for users to automate generation of password for them, they cannot be notfied by auto mail on creation of login.

Thanks

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