Add field in LinkObject search (OTRS 6)

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free1804
OTRS newbie
Posts: 4
Joined: 26 Apr 2019, 17:36
OTRS Version?: 6.0 (community)
Real Name: Éric F
Company: Commission scolaire des draveurs

Add field in LinkObject search (OTRS 6)

Post by free1804 » 17 May 2019, 16:52

Hi,
We would like to add some fields in this view :
2019-05-17 10-38-18.png
This view is accessible in "AgentTicketZoom" when agent click on Miscellaneous-­­>Link

I found anything in system configuration to add new fields for this view.

What is the best way to add fields in this view?

Any suggestions?

Thank you
Éric
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fcasal
OTRS superhero
Posts: 253
Joined: 21 Apr 2014, 16:14
OTRS Version?: 6.0.18

Re: Add field in LinkObject search (OTRS 6)

Post by fcasal » 19 May 2019, 07:51

Which fields do you want to add?

free1804
OTRS newbie
Posts: 4
Joined: 26 Apr 2019, 17:36
OTRS Version?: 6.0 (community)
Real Name: Éric F
Company: Commission scolaire des draveurs

Re: Add field in LinkObject search (OTRS 6)

Post by free1804 » 21 May 2019, 13:48

As example, add in the search view the "Deployment State" field of Computer Config Item.
Also it could be a custom field of a custom Config Item.

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