OTRS 5 calendar API

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edi
OTRS newbie
Posts: 10
Joined: 20 Nov 2018, 16:10
OTRS Version?: OTRS 5
Real Name: Eduard
Location: Russia

OTRS 5 calendar API

Post by edi » 20 Nov 2018, 17:19

Hi,

does OTRS 5 have a calendar API?

jojo
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Re: OTRS 5 calendar API

Post by jojo » 20 Nov 2018, 22:50

all modules have an API. Are you looking for webservices, there are different options like ticket or cmdb.

What exactly are you looking for?
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edi
OTRS newbie
Posts: 10
Joined: 20 Nov 2018, 16:10
OTRS Version?: OTRS 5
Real Name: Eduard
Location: Russia

Re: OTRS 5 calendar API

Post by edi » 21 Nov 2018, 08:16

Well.
I have a script that checks the status of some tickets and sends notifications depending on their state.
I also have a calendar.
So, I'd like this script to work according to this calendar.
Currently I run the script via cron with complex schedule.
I see, that OTRS 6 have a Calendar module but I didn't find it in OTRS 5.

skullz
OTRS wizard
Posts: 173
Joined: 24 Feb 2012, 03:58
OTRS Version?: OTRS 6

Re: OTRS 5 calendar API

Post by skullz » 26 Jan 2019, 14:36

OTRS 6 calendar module in its core..
OTRS 5S , you have to install calendar addon..

For the API, you can refer the OTRS 6 in the document..
Should work

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