Does not send or receive email

Moderator: crythias

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clayton
OTRS newbie
Posts: 5
Joined: 06 Nov 2018, 17:48
OTRS Version?: 6.0.8

Does not send or receive email

Post by clayton » 07 Nov 2018, 20:13

OTRS 6.0.8 does not send or receive email, has frozen Daemon, has some solution, debian 9.5 usage and my TimeZone is up to date, I can only send and receive manually.

root
Moderator
Posts: 1314
Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
Company: Znuny Inc.
Contact:

Re: Does not send or receive email

Post by root » 07 Nov 2018, 20:32

Hi,

Any logs you can provide?

- Roy
OTRS 4/5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

You need professional services? Check out https://www.znuny.com/

clayton
OTRS newbie
Posts: 5
Joined: 06 Nov 2018, 17:48
OTRS Version?: 6.0.8

Re: Does not send or receive email

Post by clayton » 07 Nov 2018, 20:34

Wed Nov 7 16:33:31 2018 error OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-51 Error creating DateTime object.

root
Moderator
Posts: 1314
Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
Company: Znuny Inc.
Contact:

Re: Does not send or receive email

Post by root » 07 Nov 2018, 20:36

Hi,

Any updates on the timezone package from debian?

- Roy
OTRS 4/5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

You need professional services? Check out https://www.znuny.com/

root
Moderator
Posts: 1314
Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
Company: Znuny Inc.
Contact:

Re: Does not send or receive email

Post by root » 07 Nov 2018, 20:41

Hi,

See viewtopic.php?t=38891

Maybe you have the same problem and another version of the Debian package is the solution.

- Roy
OTRS 4/5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

You need professional services? Check out https://www.znuny.com/

clayton
OTRS newbie
Posts: 5
Joined: 06 Nov 2018, 17:48
OTRS Version?: 6.0.8

Re: Does not send or receive email

Post by clayton » 08 Nov 2018, 12:00

hello,


There was an update due to daylight saving time, but on the server timezone is correct

thanks.

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