[SOLVED]Error running SchedulerCronTaskManage after enter in daylight timezone

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Rsardinha
OTRS newbie
Posts: 19
Joined: 10 Feb 2017, 06:16
OTRS Version?: Otrs-5
Real Name: Rangel sardinha
Company: Ezvoice telecom

[SOLVED]Error running SchedulerCronTaskManage after enter in daylight timezone

Post by Rsardinha » 06 Nov 2018, 17:54

My server have entered in daylight timezone. OTRS and my Debian is configured to America/Sao_Paulo

After 11/4 I've started to received these errors:

Nov 6 13:44:24 lannister OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-10[13852]: [Error][Kernel::System::DateTime::new][Line:154]: Error creating DateTime object.
Nov 6 13:44:26 lannister OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-10[13878]: [Error][Kernel::System::DateTime::new][Line:154]: Error creating DateTime object.
Nov 6 13:44:28 lannister OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-10[14048]: [Error][Kernel::System::DateTime::new][Line:154]: Error creating DateTime object.
Nov 6 13:44:30 lannister OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-10[14049]: [Error][Kernel::System::DateTime::new][Line:154]: Error creating DateTime object.
Nov 6 13:44:32 lannister OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-10[14050]: [Error][Kernel::System::DateTime::new][Line:154]: Error creating DateTime object.
Nov 6 13:44:34 lannister OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-10[14052]: [Error][Kernel::System::DateTime::new][Line:154]: Error creating DateTime object.



Looking in specific log I could find this:

root@lannister:/opt/otrs# cat var/log/Daemon/SchedulerCronTaskManagerERR-1541519089.log
ERROR: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-10 Perl: 5.24.1 OS: linux Time: Tue Nov 6 13:44:49 2018

Message: Error creating DateTime object.

Traceback (14062):
Module: Kernel::System::DateTime::new Line: 154
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 306
Module: Kernel::System::ObjectManager::Create Line: 241
Module: Kernel::System::CronEvent::PreviousEventGet Line: 226
Module: Kernel::System::Daemon::SchedulerDB::CronTaskToExecute Line: 1437
Module: Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager::Run Line: 102
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: ./otrs.Daemon.pl Line: 137


Any ideias? I've rebooted the server with no effects.
Last edited by Rsardinha on 06 Nov 2018, 18:05, edited 1 time in total.

Rsardinha
OTRS newbie
Posts: 19
Joined: 10 Feb 2017, 06:16
OTRS Version?: Otrs-5
Real Name: Rangel sardinha
Company: Ezvoice telecom

Re: Error running SchedulerCronTaskManage after enter in daylight timezone

Post by Rsardinha » 06 Nov 2018, 18:04

Solved changing the OTRS Timezone to UTC and the timezone in my server

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