Appointment Notification Filter "Calendar" greyed out

Moderator: crythias

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tpsupport
OTRS expert
Posts: 60
Joined: 02 Feb 2011, 14:45
OTRS Version?: 6.0.12

Appointment Notification Filter "Calendar" greyed out

Post by tpsupport » 09 Oct 2018, 11:51

Hi,

I would like to create a new Appointment Notification which only applies for a specific calendar but the field is greyed out "not available". According to the documentation some features are only available for OTRS Business Solution so I created a trail account but there it is also greyed out.

How can I enable this field?
AppointmentFilter_Calendar.PNG
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OTRS 6 - Ubuntu 16.04 x64, Azure Database for MySQL server 5.7, Perl 5.22.1, Apache/2.4.18

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crythias
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OTRS Version?: 5.0.x
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Re: Appointment Notification Filter "Calendar" greyed out

Post by crythias » 07 Nov 2018, 19:52

Have you provisioned a Calendar?
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tpsupport
OTRS expert
Posts: 60
Joined: 02 Feb 2011, 14:45
OTRS Version?: 6.0.12

Re: Appointment Notification Filter "Calendar" greyed out

Post by tpsupport » 13 Nov 2018, 22:21

Hello crythias,

Yes fore sure, there are some calendars now. The standard notification is working and now I would like to reduce Appointment-Notifikation to be only sent for one or two of them. Any thoughts why this is still greyed out then?
OTRS 6 - Ubuntu 16.04 x64, Azure Database for MySQL server 5.7, Perl 5.22.1, Apache/2.4.18

tpsupport
OTRS expert
Posts: 60
Joined: 02 Feb 2011, 14:45
OTRS Version?: 6.0.12

Re: Appointment Notification Filter "Calendar" greyed out

Post by tpsupport » 21 Nov 2018, 14:21

OTRS 6 - Ubuntu 16.04 x64, Azure Database for MySQL server 5.7, Perl 5.22.1, Apache/2.4.18

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