OTRS 6.0.10 - Survey - Missing parameter Year

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salzstreuer
OTRS newbie
Posts: 1
Joined: 08 Aug 2018, 10:04
OTRS Version?: 6.0.10

OTRS 6.0.10 - Survey - Missing parameter Year

Post by salzstreuer » 08 Aug 2018, 11:28

Hello,

after I successfully migrated from OTRS 5.0.23 to OTRS 6.0.10, I also upgraded the ITSM and the Survey module to the latest versions.

All needed perl modules are fine and properly installed.

Now I receive the following errors:

Code: Select all

Subject: OTRS Scheduler Daemon Cron: SurveyRequestsSend

ERROR: OTRS-otrs.Console.pl-Maint::Survey::RequestsSend-10 Perl: 5.20.2 OS:
linux Time: Tue Aug  7 19:20:07 2018

 Message: Missing parameter Year.

 Traceback (30907):
   Module: Kernel::System::DateTime::_CPANDateTimeObjectCreate Line: 1846
   Module: Kernel::System::DateTime::new Line: 151
   Module: Kernel::System::ObjectManager::_ObjectBuild Line: 306
   Module: Kernel::System::ObjectManager::Create Line: 241
   Module: Kernel::System::Survey::Request::RequestSend Line: 470
   Module:
Kernel::System::Console::Command::Maint::Survey::RequestsSend::Run Line: 136
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 144
   Module:
Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line:
123
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run
Line: 232
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: bin/otrs.Daemon.pl Line: 137

ERROR: OTRS-otrs.Console.pl-Maint::Survey::RequestsSend-10 Perl: 5.20.2 OS:
linux Time: Tue Aug  7 19:20:07 2018

 Message: Error creating DateTime object.

 Traceback (30907):
   Module: Kernel::System::DateTime::new Line: 154
   Module: Kernel::System::ObjectManager::_ObjectBuild Line: 306
   Module: Kernel::System::ObjectManager::Create Line: 241
   Module: Kernel::System::Survey::Request::RequestSend Line: 470
   Module:
Kernel::System::Console::Command::Maint::Survey::RequestsSend::Run Line: 136
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 144
   Module:
Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line:
123
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run
Line: 232
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: bin/otrs.Daemon.pl Line: 137
It seems like the Survey Module can't determine the Year to use?


Did anyone ever run into the same problem?



Thanks in advance.


Cheerio

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