We are new to OTRS and have business-critical SLA's any ticket created in OTRS needs to be responded back within minutes,
But the minimalistic time in OTRS is 2 min.
Personal Preferences -->Mislanellous -->Overview Refresh Time ( Attached screenshot )
Is there any way we can refresh that time to less than 2 min say eg to 1 min ?
English! place to talk about OTRS development, programming and coding
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- OTRS newbie
- Posts: 10
- Joined: 15 May 2018, 08:03
- OTRS Version?: 6.0.5
- Real Name: Akshat
- Company: None
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