How to reduce the Refresh Time of dashboard < 2min

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akshattandon
OTRS newbie
Posts: 10
Joined: 15 May 2018, 08:03
OTRS Version?: 6.0.5
Real Name: Akshat
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How to reduce the Refresh Time of dashboard < 2min

Post by akshattandon » 31 Jul 2018, 04:18

Hi All,

We are new to OTRS and have business-critical SLA's any ticket created in OTRS needs to be responded back within minutes,
But the minimalistic time in OTRS is 2 min.

Personal Preferences -->Mislanellous -->Overview Refresh Time ( Attached screenshot )

Is there any way we can refresh that time to less than 2 min say eg to 1 min ?
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