Update Customer Users on OTRS by batch

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OTRS newbie
Posts: 3
Joined: 23 May 2018, 16:08
OTRS Version?: OTRS 6.03
Real Name: Vincent Dela Paz
Company: SlashdotPH

Update Customer Users on OTRS by batch

Post by vincentdelapaz » 27 Jun 2018, 16:40

is there a way to update Customer Users on OTRS by batch? im trying to update them on mysql database unfortunately i have to clear the cache for them to take effect. can you suggest a way to update them without using the Update Customer Module? Thanks!

OTRS guru
Posts: 4724
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de

Re: Update Customer Users on OTRS by batch

Post by reneeb » 27 Jun 2018, 16:55

Use the ImportExport addon in combination with https://opar.perl-services.de/dist/Cust ... portExport then you can import a CSV file with the changes...
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

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