REST API to filter Data in all Tickets

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akshattandon
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REST API to filter Data in all Tickets

Post by akshattandon » 17 May 2018, 23:33

i All,

We are integrating OTRS with our portal using REST Services, When we retrieve Tickets from the REST API, It returns me the list of TicketID's

Code: Select all

otrs/nph-genericinterface.pl/Webservice/GenericTicketConnectorREST/Ticket?UserLogin=<>&Password=<>
It returns me the data like the following

Code: Select all

{
    "TicketID": [
        "31",
        "30",
        "29",
        "28"
    ]
}
Is there any way by which we can filter the data based on Open Tickets or age or Priority, Provided as a part of REST API?

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Re: REST API to filter Data in all Tickets

Post by jojo » 18 May 2018, 07:55

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reneeb
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Re: REST API to filter Data in all Tickets

Post by reneeb » 18 May 2018, 07:57

Code: Select all

otrs/nph-genericinterface.pl/Webservice/GenericTicketConnectorREST/Ticket?UserLogin=<>&Password=<>&TicketCreateTimeOlderDate=2018-01-01 00:00:00
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

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