Max Login Failed

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fpaco
Znuny newbie
Posts: 17
Joined: 18 Aug 2017, 14:45
Znuny Version: OTRS 6s Patch Level

Max Login Failed

Post by fpaco »

Hello everyone,

Some short questions on this subject :
- When a user failed to log in and reach the PasswordMaxLoginFailed number, his account is set to 'invalid-temporarily'. Does it need to be set to valid by an admin or can it be done, let's say, automatically 30 minutes after the event ?
- On which time period are the failed login counted ? Is it counted during 15 minutes or until he log in ?
- How is the counter reset ? Every time the user log in or is it time-based ?

Thanks for your help,

Fpaco
zzz
Znuny superhero
Posts: 888
Joined: 15 Dec 2016, 15:13
Znuny Version: All
Real Name: Emin
Company: Efflux GmbH
Contact:

Re: Max Login Failed

Post by zzz »

Hello Fpaco,

1. As far as I know, that is not possible and needs to be changed manually
2. Until the next successful login
3. See second answere

Best regards
Emin
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/

Free and premium add-ons: German | English
fpaco
Znuny newbie
Posts: 17
Joined: 18 Aug 2017, 14:45
Znuny Version: OTRS 6s Patch Level

Re: Max Login Failed

Post by fpaco »

Hello Emin, I' m sorry for replying so late, I just saw your answer !

Many thanks for your great answer, it's concise and spot on !!
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