Looking For OTRS Consultant

Looking to use your skills to make money or become a part of a team of experts servicing world-wide organizations using OTRS in highly complex and challenging environments, then look here first. Your work in the community could be the key to your next career move.
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Please do not think of this page, or use it, as a place to do battle. Place your job offerings or offers for work here in a very sterile manner, otherwise your post will be kicked by a moderator. It is important to respect that there are enough skilled professionals to go around as well a customers looking for skilled developers.

1) Corporations or Companies
1.1) Please requests a redirect link to your official jobs website from an owner or moderator.
1.1.1) There is no application ore qualification. The offering must be serious and real.
2) Individual Offerings
2.1) Please just create a topic describing the skills you want to provide
3) Readers
3.1) If you are seeking a job, please contact only the organization referenced to in the job offering for more details. PMs to moderators or forum owners will not result in a response.
3.1.1) In case of an error in the offering, then please do contact the moderators to correct this.
3.2) In the case of individual offerings, please do not correspond in the post, but per PM. (Privacy First :))
4) Have FUN and SUCCESS with OTRS!
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OTRS newbie
Posts: 1
Joined: 06 Sep 2016, 16:54
OTRS Version?: 5.0.12
Real Name: Michael

Looking For OTRS Consultant

Post by Mirfster » 18 Oct 2017, 17:20

I am relatively new to OTRS, but have set up an initial instance OTRS v5.0.18. However, I am looking to turn this into a fully functioning ticketing system with the following (just some ideas off the top of my head):

Time Tracking with ability to subtract time from a Customer's "Pool" of purchased support time
Customer Portal (where they can submit tickets or access FAQs)
FAQs/Knowledge Base that is that I can differentiate access depending on Customer or Groups
Automated backup of system for DR
Overall Tuning and Best Practices
Customization to make it more in-tune with my business

While this is not a complete list, I thought it best to at least provide some information.

All work will be done remotely (I will ensure remote access)

If this sounds like something you may be interested in, please let me know what your rate is and perhaps we can schedule a phone conversation?


Posts: 14571
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master

Re: Looking For OTRS Consultant

Post by jojo » 18 Oct 2017, 17:32

You can Contact the vendor directly via sales@otrs.com
"Production": OTRS™ 6, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) git Master

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Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

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