We have an error when enters on OTRS using internet explorer 9.
Namespace Core.UI.AdvancedChart could not be initialized, because nvd3 could not be found
How can we solve it?
Many thanks
[SOLVED] Error internet explorer 9
Moderator: crythias
[SOLVED] Error internet explorer 9
Last edited by dcorbera on 07 Apr 2014, 15:24, edited 1 time in total.
Using:
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
Re: Error internet explorer 9
Any response?
Using:
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
Re: Error internet explorer 9
switch off combatibility mode
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Error internet explorer 9
sorry but in big companies with a lot of intranet servers with old web applications this is not feasible. you can not switch off a flag and then configure a huge exception list for other things to work. the better solution would be to fix this in the sources.jojo wrote:switch off combatibility mode
e.g. if you set
set header X-UA-Compatible: IE=Edge in the apache config should force IE to switch in Edge mode. this works on a lot of other Web Apps but not with OTRS. so this has to be fixed. it's not a solution to tell enterprises to use a different web browser
Re: [SOLVED] Error internet explorer 9
OTRS does set this header. But IE defaults in most environements to use compability mode for intranet sites. So you have to switch it off!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: [SOLVED] Error internet explorer 9
So, is the solution to switch off compatiblity mode?
I know only a GPO to use pages in compatilbity mode but how can I don't use it in compatiblity mode?
I know only a GPO to use pages in compatilbity mode but how can I don't use it in compatiblity mode?
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Re: [SOLVED] Error internet explorer 9
Note from Microsoft's website:
Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates. Please visit the Internet Explorer Support Lifecycle Policy FAQ here http://support.microsoft.com/gp/Microso ... t-Explorer for list of supported operating systems and browser combinations.
Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates. Please visit the Internet Explorer Support Lifecycle Policy FAQ here http://support.microsoft.com/gp/Microso ... t-Explorer for list of supported operating systems and browser combinations.
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