Hi all,
I created a few dropdown box via the dynamic fields and I would like to see them under my statistics (when I select an element for X-axis).
How can I do that?
Thanks,
Javier
How see my dynamic fields under the statistics
Moderator: crythias
-
- Znuny newbie
- Posts: 35
- Joined: 21 Feb 2012, 21:33
- Znuny Version: OTRS3
- Real Name: Javier Gonzalez
- Company: Bureau van Dijk
Re: How see my dynamic fields under the statistics
Hi Guys,
Any ideas?
Thanks,
Javier
Any ideas?
Thanks,
Javier
Re: How see my dynamic fields under the statistics
if it is a ticket dynamic field it will show up automatically
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 35
- Joined: 21 Feb 2012, 21:33
- Znuny Version: OTRS3
- Real Name: Javier Gonzalez
- Company: Bureau van Dijk
Re: How see my dynamic fields under the statistics
Hi Jojo!
It's, but it shows me just the first one...
It's, but it shows me just the first one...
Re: How see my dynamic fields under the statistics
please show a screenshot
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 35
- Joined: 21 Feb 2012, 21:33
- Znuny Version: OTRS3
- Real Name: Javier Gonzalez
- Company: Bureau van Dijk
Re: How see my dynamic fields under the statistics
You can see just at the final " Type (Bankscope)" but I have a few more dynamics fields defined...
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Re: How see my dynamic fields under the statistics
- check if the fields a ticket dynamic fields and not article dynamic fields.
- delete caches
- delete caches
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 35
- Joined: 21 Feb 2012, 21:33
- Znuny Version: OTRS3
- Real Name: Javier Gonzalez
- Company: Bureau van Dijk
Re: How see my dynamic fields under the statistics
Sorry for my late answer.
The problem was because I defined article fields instead of ticket ones...
Thanks for your help.
Javier
The problem was because I defined article fields instead of ticket ones...
Thanks for your help.
Javier