Translate "Decision" result values. How?

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OTRS newbie
Posts: 43
Joined: 26 Mar 2013, 16:32
OTRS Version?: 3.2.2
Real Name: Nicolas Unterberger
Company: IXLabs

Translate "Decision" result values. How?

Post by IXLabs »


Im trying to translate the decision results values from the Ticket.
I found some people speaking about that on the mailing list, but no one clarifies how exactly that must be done.

I tried looking on the and dtl but no luck. Also on AgentTicketDecision pl & dtl.

If anyone could give me some advice :)

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Posts: 723
Joined: 10 Oct 2007, 14:30
OTRS Version?: 3.0
Location: Hamburg, Germany

Re: Translate "Decision" result values. How?

Post by ferrosti »

Have a look at the part about OTRS translation. This is the way it goes.
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems

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