i setup a survey in otrs (Set to Master).
When i close a ticket, a mail notification with survey link should be sent..
but i got nothing..
any idea??
OTRS: 3.2.1
OS: FreeBSD
[Solved] OTRS Survey
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skullz
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[Solved] OTRS Survey
Hi all,
i setup a survey in otrs (Set to Master).
When i close a ticket, a mail notification with survey link should be sent..
but i got nothing..
any idea??
OTRS: 3.2.1
OS: FreeBSD
i setup a survey in otrs (Set to Master).
When i close a ticket, a mail notification with survey link should be sent..
but i got nothing..
any idea??
OTRS: 3.2.1
OS: FreeBSD
Last edited by skullz on 28 Feb 2013, 04:58, edited 1 time in total.
Re: [Help] OTRS Survey
the ticket you closed must from the queue you set up in your survey.
OTRS Version: 3.1.9
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx