Perl Modules

[manoj99]

Hello,

I've recently installed OTRS V6. When I run the CheckModules.pl from the cli , I see all the required perl modules are installed but The support data collector on admin page shows missing perl modules though I have compiled modules and installed locally on the box.

I suspect I'm missing some envt variable but unsure what exactly would be the fix.

Need assistance on how to fix.

Also,

can someone please let me know how to update this

o DateTime::TimeZone.............ok (v1.70)
Please consider updating to version 2.20 or higher: This version includes recent time zone changes for Chile.

Thanks,
M.

[jojo]

please run the checkscript with the --all switch

[skullz]

- Clear cache via otrs.Console.pl
- as root user, run 'cpan DateTime::TimeZone'

[manoj99]

Thank you. I was able to compile the DataTime::TimeZone but the perl modules still shows missing on the support data collector though I have cleaned the cache using bin/otrs.Console.pl Maint::Cache::Delete

I have attached screenshots for ref where it shows I have everything needed on the box but shows missing on the Support Data Collector of the admin page

SDC.JPG

perl_OS.JPG

Regards,
M