CI field on ticket creation

[VCSousa]

Hello everyone,

Is there a way or an addon that allow me to add a field, or 2 on ticket creation to chose a CI to link?

I'm using OTRS CE 6 on CentOS 7

[skullz]

Check https://opar.perl-services.de/dist/Dyna ... Item-6.0.1

[VCSousa]

Check https://opar.perl-services.de/dist/Dyna ... Item-6.0.1

Hi skullz,

I alredy have it, but it isn't linking de CIs to the ticket.

[skullz]

Check https://opar.perl-services.de/dist/Dyna ... Item-6.0.1

Hi skullz,

I alredy have it, but it isn't linking de CIs to the ticket.

Check the system configuration that come with the addon..
I think there is a option to turn on auto link.

[VCSousa]

Check https://opar.perl-services.de/dist/Dyna ... Item-6.0.1

Hi skullz,

I alredy have it, but it isn't linking de CIs to the ticket.

Check the system configuration that come with the addon..
I think there is a option to turn on auto link.

Thats true and i found it. For someone on the future with the some trouble, could check it the follow:

Ticket::EventModulePost###ITSMConfigItemLinkAdd

skullz, could you check your Git, i put an issue on MSTeams Connector Module

[VCSousa]

I figure thats it only work on ticket creation. It is possible to put it working on notes to?