Hello All,
new OTRS user, i want to know if it is possible to assign a Dynamic field to the AgentTicketZoom
in a specific queue using the "system configuration" gui.
Best Regards
Martin
Assigning Dynamic Fileds to a Queue
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testuser17
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- Real Name: Martin Mazur
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root
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Re: Assigning Dynamic Fileds to a Queue
Hi,testuser17 wrote: ↑20 May 2020, 10:26 Hello All,
new OTRS user, i want to know if it is possible to assign a Dynamic field to the AgentTicketZoom
in a specific queue using the "system configuration" gui.
There's no possibility within the Community Edition to show or hide dynamic fields in relation to a queue without development or add-ons.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?