Name in CMDB

Moderator: crythias

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OTRS newbie
Posts: 39
Joined: 19 Sep 2019, 13:43
OTRS Version?: 6.0.22
Real Name: Ismael

Name in CMDB

Post by imes »

Name field in the creation of a new item within the CMDB

Is it possible to change, delete or configure the Name field of the menu when we create a new item within CMDB?


The objective is that it can only be registered with already predefined names that can be chosen in a dropdown.

Thank you

OTRS guru
Posts: 2206
Joined: 13 Mar 2014, 09:16
OTRS Version?: 6.0.14
Real Name: Rolf Straub

Re: Name in CMDB

Post by RStraub »

I don't think you can do that, but you could add a regexp (setting "ITSMConfigItem::CINameRegex") to force certain names.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS

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