Dear everyone,
When I reply to note, the article input field shows up with "Is visible for customer" and "Time units" fields.
Is there any way for me to hide or remove them? Thanks!
Best regards,
Kelvin
Remove Time units and Is visible for customer fields
Moderator: crythias
-
- Znuny newbie
- Posts: 12
- Joined: 06 Feb 2020, 20:01
- Znuny Version: OTRS 6
- Real Name: Kelvin Wu
-
- Znuny newbie
- Posts: 12
- Joined: 06 Feb 2020, 20:01
- Znuny Version: OTRS 6
- Real Name: Kelvin Wu
Re: Remove Time units and Is visible for customer fields
Hi
Time units can be disabled in sysconfig.
The checkbox is core element and is not configurable.
For this you have to change code AFAIK.
Flo
Time units can be disabled in sysconfig.
The checkbox is core element and is not configurable.
For this you have to change code AFAIK.
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.