Hello,
We are using OTRS 5.
I need some help with setting up imports via procmail. What are the steps to get it working?
Sending mails to local OTRS user does not create tickets.
Will fetchmail and procmail work simultaneously? or does one have to stop for the other to work? (say fetchmail from mailbox A and procmail for mailbox B)
Regards,
Tom.
Help with procmail configuration
Moderator: crythias
-
- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16
Re: Help with procmail configuration
Hi,
this is not a OTRS topic but
install procmail
rename
to
set the permissions with
try if it is working
if not, check your local MX/MTA that it delivers to procmail correctly <- here you have to ask the mail admin
Florian
this is not a OTRS topic but
install procmail
rename
Code: Select all
/opt/otrs/.procmailrc.dist
Code: Select all
/opt/otrs/.procmailrc
Code: Select all
/opt/otrs/bin/otrs.SetPermissions.pl
if not, check your local MX/MTA that it delivers to procmail correctly <- here you have to ask the mail admin
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.